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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,143 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,143 reviews

August 02, 2022

I really appreciate Nick Manor for taking the time out to help me find a vehicle ,he was so patient withme.i appreciate that thank you again Nick also Kelvin Thank to the Stsff at Hendrick Lexus. More

by rosablilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Manor ,Kevin , John Haney
Aug 04, 2022 -

Hendrick Lexus Charlotte responded

Rosablilly, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! We are glad to hear that Nick found you the perfect vehicle! If you have any further questions, please don't hesitate to reach out!

Aug 04, 2022 -

rosablilly responded

Thankyou , i rated Nick a 5 star

July 28, 2022

While we did not end up buying a vehicle from this dealership, I must express appreciation and respect to Robin Hill for her outstanding response. She definitely goes above and beyond her responsibil More

by bovatwilliam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hill
Aug 01, 2022 -

Hendrick Lexus Charlotte responded

Bovatwilliam, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Robin does an exceptional job and we're glad to hear that you feel the same way. We hope to earn your trust and confidence in the near future and get you into a Lexus! If there's anything further we can do for you, we are happy to help!

July 27, 2022

What an AWESOME Dealership. From walking in the door, to driving out with our new vehicle. Everyone is courteous and positive. Our Sales Consultant, Robin Hill, truly delivere More

by imua360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donte Small (5-Stars), Rebecca Brewton (5-Stars), Robin Hill
Jul 29, 2022 -

Hendrick Lexus Charlotte responded

Hi Imua360, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations! Kudos to Robin, Donte, and Rebecca for their superb service during your visit! We can't wait to see you again, have a great day.

July 22, 2022

Amazing and super easy sales experience! Salesman never had to leave his desk and deal was done in well under an hour. Car was derailed and perfect and Eunise Medina took all the time needed More

by joshw1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunise Medina
Jul 24, 2022 -

Hendrick Lexus Charlotte responded

Hi Joshw1959, we are very happy to have provided you with such a positive experience! We will be sure to pass along the generous compliments to Eunise for her service. Until the next time we meet, take care!

July 19, 2022

I want to say Thank you for everything. Especially Abigail. She was so helpful with showing me the cars technology. This is an awesome dealership with a great atmosphere. The team is aweso More

by robmac7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heroux
Jul 21, 2022 -

Hendrick Lexus Charlotte responded

Robmac7, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Thank you for the kind words about our team! Abby, Tanisha, and Paul are exceptional employees and glad you found that to be the case during your visit! If we can be of further assistance, please don't hesitate to reach out! Have a great day Robmac7!

July 18, 2022

This was my second time buying a new car from this dealership. I cannot say enough how much I appreciate the place and the people that work there. Rebecca Brewton and Jayson Coffil were a pleasure to More

by LLB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Coffit, Rebecca Brewton
Jul 20, 2022 -

Hendrick Lexus Charlotte responded

Llb, thank you for your kind review; we are happy to pass along your comments to Jaysen and Rebecca! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2022

I recently had a wonderful experience with purchasing my 2019 vehicle. The staff was great and addressed all my concerns and needs. A great big thanks to Abigail Heroux, Jaylen, Bruce and Orlando. I'm lo More

by Deborah D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heroux, Jaylen, Bruce and Orlando.
Jul 20, 2022 -

Hendrick Lexus Charlotte responded

Deborah D, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Kudos to Abby, Jaylen, Bruce, and Orlando for making your experience so wonderful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2022

Service was exceptionally fantastic. Everyone at Lexsus treated us very nice. Rebecca was very helpful. More

by Ruby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton
Jul 13, 2022 -

Hendrick Lexus Charlotte responded

Ruby, we're happy you found Rebecca to be so supportive during your experience here at Hendrick Lexus Charlotte. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2022

Hendrick Lexus Charlotte made the car buying process very smooth and simple. From first walking in the door, working with technology, even up until I drove off the lot in my brand new car. More

by Dzmiklas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton
Jul 01, 2022 -

Hendrick Lexus Charlotte responded

Dzmiklas, we are so happy to read such a great review about Hendrick Lexus Charlotte! Rebecca is an awesome teacher and glad to hear you found that to be the case during your visit! Have a great day!

June 29, 2022

Rebecca Brewton very helpful, professional, knew her job, patient, courteous. Also marija Snow was also ver help, professional, knew her job, patent, courteous. They both had excellent customer service! Ditt More

by M.hall12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca and Marija
Jun 30, 2022 -

Hendrick Lexus Charlotte responded

Hi M.hall12! We're so happy we were able to help you out! Thank you for the kind words about Rebecca and Marija! We do hope we can be of assistance in the future. Take care!

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