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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,141 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,141 reviews

June 14, 2022

Great customer service. Friendly and knowledgeable employees. Would do business with all of them again. Loved it. More

by wratchford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abigail Heroux, Bruce Fredette, , Robin Hill
Jun 15, 2022 -

Hendrick Lexus Charlotte responded

Wratchford, Thank you for taking the time to share your recent experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 10, 2022

Eunise was an excellent and patient person ahen instructing me how to use the technology in my new car. Abby assisted when we had a glitch . l will definitely recommend the Lexus team to everyone More

by Gwen Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunise Medina
Jun 12, 2022 -

Hendrick Lexus Charlotte responded

Gwen Smith, Thank you for taking the time to share your recent experience with Eunise and Abby! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

June 08, 2022

I had traded in my Lexus GX460 at this dealership. The salesperson Jaysen was awesome, he was so thorough and complete and the customer service was phenomenal. I appreciate that. I love this Lexus Dea More

by Sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaysen
Jun 09, 2022 -

Hendrick Lexus Charlotte responded

Sheila, we're glad you had such a wonderful experience with Jaylen at Hendrick Lexus! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 07, 2022

What a great dealership! They treat you like family and a special thanks to the beautiful ladies in technology. Eunise paired my phone and showed how to use my kick sensor wh More

by bnguyen25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunise Medina
Jun 09, 2022 -

Hendrick Lexus Charlotte responded

Angela404, we are so pleased you enjoyed your visit with Eunise and the girls at Hendrick Lexus Charlotte! Thank you, and have a fantastic day!

June 06, 2022

Love the experience, very happy with Rebecca, Arron and Paul. Great people and service. Looking forward to buy more and recommend family and friends. More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arron, Rebecca and paul 5 stars
Jun 08, 2022 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with Rebecca, Aaron, and Paul! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 31, 2022

Fantastic buying experience! This dealership truly makes you feel at home from start to finish. Jaylen was a joy and Eunise was such a pleasure. More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunise Medina, Jaylen Rudisell
Jun 02, 2022 -

Hendrick Lexus Charlotte responded

Emily, thanks for your praise and kind comments about Jaylen and Eunise. Thank you again for leaving us this response! Have a great day!

May 28, 2022

We were very pleased with the service from this dealership. They were very pleasant and helpful. They helped us locate the exact vehicle we were looking for and we got a fair price. Jaysen Coffil More

by wtsorrell
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaysen Coffil and Ralph Yerkes
May 31, 2022 -

Hendrick Lexus Charlotte responded

Wtsorrell, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! We will surely pass along the generous comments to Jaysen and Ralph! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

May 27, 2022

Eunise has personality wisdom knowledge and is very capable of fulfilling her job description. I felt comfortable, safe, and assured that the service she provided for me was outstanding. Eunise brings More

by Larry Woods
Recommend Dealer
Yes
Employees Worked With
Eunise Medina
May 28, 2022 -

Hendrick Lexus Charlotte responded

Larry Woods, thank you for your kind review; we are happy to pass along your comments to Eunise and the team here at Hendrick Lexus Charlotte! Although we are already aware of how lucky we are to have her on the team! We do hope we can be of assistance in the future. Take care!

May 26, 2022

This was the best car buying experience I’ve ever had. Will Hawkins was an excellent salesman! He was professional and kind and knowledgeable. Abigail Heroux was so thorough and easy to understand when e More

by mindykayjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Hawkins, Abigail Heroux
May 27, 2022 -

Hendrick Lexus Charlotte responded

Mindykayjones, we are glad we could help! We're glad to hear we delivered such a great experience. Thank you for sharing your comments about the time spent with Will and Abby! If there's anything further we can do for you, we are happy to help! Have a great day!

May 24, 2022

Jordan is great got all of my concerns taken care of immediately and answered every question I had. Happy with overall services at Hendrick Lexus More

by CarlaEHam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Tech
May 26, 2022 -

Hendrick Lexus Charlotte responded

Carlaeham, your satisfaction is our top priority. Thank you so much again for your feedback! We will pass along the compliments to Jordan. We hope you have a great day!

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