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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,143 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,143 reviews

May 26, 2022

This was the best car buying experience I’ve ever had. Will Hawkins was an excellent salesman! He was professional and kind and knowledgeable. Abigail Heroux was so thorough and easy to understand when e More

by mindykayjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Hawkins, Abigail Heroux
May 27, 2022 -

Hendrick Lexus Charlotte responded

Mindykayjones, we are glad we could help! We're glad to hear we delivered such a great experience. Thank you for sharing your comments about the time spent with Will and Abby! If there's anything further we can do for you, we are happy to help! Have a great day!

May 24, 2022

Jordan is great got all of my concerns taken care of immediately and answered every question I had. Happy with overall services at Hendrick Lexus More

by CarlaEHam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Tech
May 26, 2022 -

Hendrick Lexus Charlotte responded

Carlaeham, your satisfaction is our top priority. Thank you so much again for your feedback! We will pass along the compliments to Jordan. We hope you have a great day!

May 19, 2022

Showed me what I wanted and gave me what I wanted. Pretty quick and painless even when it came to negotiating. More

by HappyBuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Alex, and Rebecca
May 20, 2022 -

Hendrick Lexus Charlotte responded

Hello Happybuyer, we appreciate you taking the time to leave us this feedback. It's experiences like yours that keep us focused on continuous improvement to our sales process! Thank you, and have a fantastic day!

May 16, 2022

Jaysen Coffil and Rebecca Brewton were outstanding during the sales process. I have worked with Jaysen multiple times now and I highly recommend reaching out to him. Rebecca was thorough with the education o More

by mart210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaysen Cofflin, Rebecca Brewton
May 18, 2022 -

Hendrick Lexus Charlotte responded

Mart210, we are so happy to read such a great review about Hendrick Lexus Charlotte! Thank you again for letting our team know how Jaysen and Rebecca did! We look forward to helping again in the future. Take care!

May 16, 2022

My experience was very good. Ivan was extremely helpful in finding the car I wanted and in the entire purchasing process. Rebecca was thorough, professional and pleasant in exp More

by wrriess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Blair, Rebecca Brewton
May 18, 2022 -

Hendrick Lexus Charlotte responded

Wrriess, thank you for your kind review; we are happy to pass along your comments to Ivan and Rebecca. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 12, 2022

The people I ran into a this dealership were all amazing making sure I was being helped and offered me snacks drink while I wait. I eventually ha the pleasure of meeting a nice gentleman Jordan in technolog More

by DivaDebMoore76
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technology department Jordan
May 13, 2022 -

Hendrick Lexus Charlotte responded

Divadebmoore76, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Jordan. If you have further needs or questions, please reach out! Have a great weekend!

May 05, 2022

Jordan was so helpful with connecting my phone to Bluetooth. He was so knowledgeable and walked me through the process. My visit today went so smoothly with Michael Mirek in service as well, thanks H More

by John Barker
Recommend Dealer
Yes
Employees Worked With
Jordan, Michael Mirek, Michael Mirek
May 07, 2022 -

Hendrick Lexus Charlotte responded

John Barker, thank you for your kind review; we are happy to pass along your comments to Jordan and MIke! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte!

May 05, 2022

Abigail Heroux was my technology instructor and was absolutely phenomenal. Spent nearly 1 and a half hours with me and patiently explained the magnificent technology of my LS 500. A true professional. More

by rarinaldi7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abigail Heroux
May 07, 2022 -

Hendrick Lexus Charlotte responded

Rarinaldi7, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Abby at Hendrick Lexus Charlotte!

May 04, 2022

The dealership is superb. Eunice and Mike are very kind, professional, knowledgeable, efficient. I would buy a lexus again here in a heart beat. More

by darnellhaynes006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunice Medina
May 05, 2022 -

Hendrick Lexus Charlotte responded

Darnellhaynes006, your satisfaction is our top priority. Thank you for the kind words about Mike and Eunise. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

May 04, 2022

Had a very good experience. Everyone at this dealership is very friendly and customer focused. Jordan Lee in the technology area was excellent. He reviewed every aspect of funct More

by Jennifer W
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
May 05, 2022 -

Hendrick Lexus Charlotte responded

Jennifer W, we're happy to hear you had such a positive experience with Jordan and the rest of our team! We're looking forward to your next visit with us!

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