Back

Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,170 Reviews

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 2,170 reviews

April 22, 2022

My salesperson was Will Hawkins - he was awesome! !! My technology specialist was Alexis Hamilton - she was great….answered all my questions and made sure I understood everything in my IS 350 F Sport! More

by J Zummo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Hawkins Alexis Hamilton
Apr 26, 2022 -

Hendrick Lexus Charlotte responded

Hello J Zummo, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We will pass along your comments to Will and Alexis! We look forward to helping again in the future. Take care!

April 20, 2022

Eunise did a terrific job walking me through my vehicle, she’s a real keeper. More

by davesollenberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunise Medina
Apr 23, 2022 -

Hendrick Lexus Charlotte responded

Davesollenberger, we are so happy to read such a great review about Hendrick Lexus Charlotte and your experience with Eunice! We hope to see you soon!

Apr 27, 2022 -

davesollenberger responded

VERIFIED

April 20, 2022

Easiest car purchase I've ever had. The dealership was great from start to finish. We will definitely return. More

by blingham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Blair, Rebecca Brewton
Apr 23, 2022 -

Hendrick Lexus Charlotte responded

Blingham, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

April 20, 2022

My sales person was Robin Hill. She was awesome. She was the best salesman that I have ever dealt with. She was very helpful and the most loving and caring person that anyone could More

by Progers1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hill
Apr 20, 2022 -

Progers1953 responded

Great experience

Apr 20, 2022 -

Progers1953 responded

Great experience

Apr 20, 2022 -

Progers1953 responded

My sales person was Robin Hill. She was awesome. She was the best salesman that I have ever dealt with. She was very helpful and the most loving and caring person that anyone could ask for. Her experience and knowledge of the Lexus dealership was outstanding. She is someone whom I would be proud to have on my business team. She is worthy of all the praise she can get. Thank you Robin for an outstanding experience!!

Apr 20, 2022 -

Progers1953 responded

No more

April 19, 2022

We recently purchased an ES from Hendrick Lexus on Independence Blvd in Charlotte. From start to finish, this was truly the easiest car buying experience we’ve ever experienced. From the time that Jay More

by Bryant Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylen Rudisell, Eunise Medina
Apr 22, 2022 -

Hendrick Lexus Charlotte responded

Bryant Dennis, your satisfaction is our top priority. Thank you for sharing your positive experience with Jaylen and Eunice! We are always more than happy to assist you if anything else comes up. Take care!

April 13, 2022

Highly recommend this dealership. Thank you Jaylen (sales), Donte (financial), Eunise (technology). All were professional, responsive, patient and knowledgeable. Easiest car purchase More

by SueK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylen, Donte, Eunise
Apr 15, 2022 -

Hendrick Lexus Charlotte responded

Suek, we are so happy to read such a great review about Hendrick Lexus Charlotte! I will pass on your exemplary remarks to Jaylen, Donte, and Eunise! Until the next time we meet, take care!

April 05, 2022

Great dealership. Thx so much to Bryan Harrington,service manager for taking care of a little problem I had. Thx to Jordan Lee Lexus Technology for explaining all abou More

by Carllashomb63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen
Apr 07, 2022 -

Hendrick Lexus Charlotte responded

Carllashomb63, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charlotte! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte! Welcome to the Lexus family!

April 03, 2022

My second experience of buying a Lexus at Hendrick Lexus. Simply, the experience was great with a special shout-out to Rebecca Brewton. More

by eckouri
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton
Apr 06, 2022 -

Hendrick Lexus Charlotte responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Thanks again for the kind words about Rebecca, and have an amazing day!

March 26, 2022

Abigail was terrific at explaining the car tech. Second car I’ve bought from Bruce Fredette, the best. Bought 5 cars from Hendrick Lexus and wouldn’t go anywhere else. More

by jane ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Fredette and Abigail
Apr 02, 2022 -

Hendrick Lexus Charlotte responded

Jane Ashley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte with Abigail. If there's anything further we can do for you, we are happy to help!

March 24, 2022

We shared over an hour with Jordan Lee learning about The features and technology in our new RX350. It was time well spent and what a knowledgeable and delightful person he is. He is an asset to More

by D Lemon
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Apr 02, 2022 -

Hendrick Lexus Charlotte responded

D Lemon, it's experiences like yours that really keep us motivated! Thank you for the kind words about Jordan. Feel free to reach out to us if you need anything. Have a wonderful day.

...
147
...