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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,172 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,172 reviews

February 01, 2022

Huge shout out to Robin Hill, Rebecca Brenton and the entire team! Thank you so much for making my Lexus transition possible. I am now part of the Lexus family thanks to you. 100% personalized attention. More

by Carla Nunez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton, Robin Hill
Feb 03, 2022 -

Hendrick Lexus Charlotte responded

Hello Carla Nunez, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 19, 2022

We had very good service with Michael. We enjoy using the dealership to handle our vehicle More

by TR & GR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 21, 2022 -

Hendrick Lexus Charlotte responded

Hello, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte!

January 18, 2022

Very professional care from start to finish. Alexis Hamilton has an amazing grasp of the Lexus technology package and the aptitude to disseminate that information to a less that tech savvy owner. She More

by dascenzi2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Roach, Jaysen Coffil, Pablo Arguelles
Jan 21, 2022 -

Hendrick Lexus Charlotte responded

Hi Dascenzi2, thank you so much for your positive comments about Hendrick Lexus Charlotte! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 18, 2022

High level of professionalism, Great communication, High level of professionalism, Great communication, honest and real, no tricks. Actually an enjoyable experience - who knew buying a car could be so More

by Daylemullins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Rebecca
Jan 21, 2022 -

Hendrick Lexus Charlotte responded

Hello Daylemullins, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 15, 2022

I’ve been coming to this Lexus dealership for 8 years without any complaints whatsoever. I’m sure I’ll continue in years to come. Thanks to everyone at the dealership for the friendly service. More

by Stefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John , Jeffrey Granzen
Jan 19, 2022 -

Hendrick Lexus Charlotte responded

Hello Stefan, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

January 06, 2022

Will at Hendrick Lexus was outstanding as far as our sales associate looking forward to buying our next car. More

by Catferd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Jan 07, 2022 -

Hendrick Lexus Charlotte responded

Hello Catferd, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 05, 2022

Will Hawkins made this a very quick and easy buy. We are extremely happy with this dealership and with our new car! More

by chuskins44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Hawkins and Rebecca
Jan 06, 2022 -

Hendrick Lexus Charlotte responded

Hi Chuskins44, thank you so much for your positive comments about Hendrick Lexus Charlotte! We hope you have a great day!

January 04, 2022

Everyone was friendly and helpful and very professional. Bruce the salesman wasn’t pushy but very enthusiastic and encouraging. The technology specialist was very knowledgeable and the finance person was a More

by noellseagle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce, Rebecca and Tyler
Jan 06, 2022 -

Hendrick Lexus Charlotte responded

Hello Noellseagle, thank you for the high star rating and your kind words! Feel free to reach out to us if you need anything. Have a wonderful day.

December 31, 2021

Excellent customer service. You will be so happy with the service that they provide. Visit!! More

by kac37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 04, 2022 -

Hendrick Lexus Charlotte responded

Hello Kac37, we really appreciate your feedback! Thank you, and have a fantastic day!

December 23, 2021

Ashley and Jaylen were amazing! We highly recommend both of them if you are looking for a new Lexus. More

by jjgillispie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley and Jaylen
Dec 27, 2021 -

Hendrick Lexus Charlotte responded

Hi Jjgillispie, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

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