
Hendrick Lexus Charlotte
Charlotte, NC
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Excellent service delivered by Jeff and Spencer. We get all our service performed at this dealer and will continue to do so, The Lexus Service Schedule does not mention an Inverter but this was brought to all our service performed at this dealer and will continue to do so, The Lexus Service Schedule does not mention an Inverter but this was brought to my attention and I authorized recommended service. Always appreciate the complimentary carwash. More
Brian my service coordinator was excellent . He listened, had good prompt communication. I love the video with the technician, Jess, explanation and pictures educational informative had good prompt communication. I love the video with the technician, Jess, explanation and pictures educational informative More
After a longer than normal wait for my service experience to begin, despite an appointment, once Brian met with me beginning my experience to the delivery of my NX300, the service was flawless. Was impressed to begin, despite an appointment, once Brian met with me beginning my experience to the delivery of my NX300, the service was flawless. Was impressed with the video from the gentleman who actually did the service on the car. More
Brian Dowless always takes great care of our Lexus when servicing. We appreciate the fantastic service. His brother Anthony is an excellent technician as well! servicing. We appreciate the fantastic service. His brother Anthony is an excellent technician as well! More
Michael Mirek & the maintenance team at Lexus Hendrick are the reason I return. They are knowledgeable, professional, skilled. An exceptional service department. Having dealt with BMX, Mercedes and many o are the reason I return. They are knowledgeable, professional, skilled. An exceptional service department. Having dealt with BMX, Mercedes and many other dealerships I have found a home here. More
Michael was terrific to work with. He was courteous, efficient and exceptionally knowledgeable. When I came to pick up my carIt was ready without delay in the car had been washed and the interior was du efficient and exceptionally knowledgeable. When I came to pick up my carIt was ready without delay in the car had been washed and the interior was dusted and vacuumed. I could not ask for more More
I had a great service experience at Hendricks Lexus, Charlotte. Brian Dowless was flawless from beginning to end. I highly recommend this dealership and Brian. Charlotte. Brian Dowless was flawless from beginning to end. I highly recommend this dealership and Brian. More
From the phone call to request service to the return delivery of my vehicle all went very well. Interesting new feature was the video sent by Jeff, I do not believe I had ever seen the underside of any delivery of my vehicle all went very well. Interesting new feature was the video sent by Jeff, I do not believe I had ever seen the underside of any of my vehicles in the past. The gentleman who picked up and returned my car was a delight. More
I had a very good experience at Hendrick Lexus. I brought my LS 500 in for a 30,000 mile service with Clayton King. Scheduling and the drop off were easy. My car was serviced thoroughly and on-time brought my LS 500 in for a 30,000 mile service with Clayton King. Scheduling and the drop off were easy. My car was serviced thoroughly and on-time. I will definitely be going back. More
Thanks to Jeff G. I was able to bring in my 2010 Lexus in right away for there was a strong smell of gasoline. Thank goodness it was just me driving through a spill while filling up at the pump. They washe right away for there was a strong smell of gasoline. Thank goodness it was just me driving through a spill while filling up at the pump. They washed the car and tires, no more gasoline smell. Thank you for prompt and excellent service. Ingrid More