
Hendrick Lexus Charlotte
Charlotte, NC
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Exceptional customer service. Answered emails promptly. The Sales Team was ready for our appointment and had sample vehicles ready for our test drive. The purchase was quick and seamless. They even contact The Sales Team was ready for our appointment and had sample vehicles ready for our test drive. The purchase was quick and seamless. They even contacted our auto insurance company to add the new car. More
Service was great. They took very good care of my vehicle. Everything about my visit was professional. Would definitely recommend them to anyone. Ever one of my service visits have been like this. vehicle. Everything about my visit was professional. Would definitely recommend them to anyone. Ever one of my service visits have been like this. More
I think it goes without question that HENDRICK LEXUS CHARLOTTE provides the best service and more importantly customer services around. That is the reason that I continue to purchase/lease my RX350 SUV CHARLOTTE provides the best service and more importantly customer services around. That is the reason that I continue to purchase/lease my RX350 SUV FOR THE PAST 10+YEARS. ALL I CAN SAY IS THAT JOSH MOHR IS OUTSTANDING! More
Kathy and Ashley made my introduction to the new ES350 a piece of cake. They are terrific assets to your dealership. I am grateful for their assistance. piece of cake. They are terrific assets to your dealership. I am grateful for their assistance. More
Visited Hindrick Lexus for a airbag recall. With other repairs needed Brian Dowless assisted with professional advice. Chris the technician repaired with "five star" services. repairs needed Brian Dowless assisted with professional advice. Chris the technician repaired with "five star" services. More
Josh is excellent. I have been bringing my RX's here for servicing for over 10 years. I drive an extra distance to this Lexus dealership because I trust Josh and his expertise so much. He is knowledgeable servicing for over 10 years. I drive an extra distance to this Lexus dealership because I trust Josh and his expertise so much. He is knowledgeable, helpful, a great communicator and truly cares. More
Josh Mohr, as usual, has demonstrated excellent communication and superb service! Crazy as it sounds, I look forward to visiting the Lexus dealership when I need service. Josh and Hendrick Lexus ar communication and superb service! Crazy as it sounds, I look forward to visiting the Lexus dealership when I need service. Josh and Hendrick Lexus are the True Benchmark for today’s value and appreciation of consumers. You will be a customer for life! More
Josh is one of the best. He takes time to listen to me. He understands my specific situation with my car and my life. He is easy to talk with. He breaks services needs down to layman terms. Never oversells He understands my specific situation with my car and my life. He is easy to talk with. He breaks services needs down to layman terms. Never oversells. He goes the extra step each time I receive service. Can you duplicate him? More
Jeff does an excellent job. He's always through and goes above and beyond to get our car serviced as quickly as he can. He has a wealth of knowledge about the LS500. He also has outstanding people skills. W above and beyond to get our car serviced as quickly as he can. He has a wealth of knowledge about the LS500. He also has outstanding people skills. We look forward to having our car serviced so we can visit with him and catch up . Jeff just gets it. More