Hendrick Lexus Charlotte

Brian helped me with Excellent costumer service, to make sure that all went well. It was greatly appreciated the time he spent going over everything I asked. Thank you! sure that all went well. It was greatly appreciated the time he spent going over everything I asked. Thank you! More

I had my car serviced in a recall replaced today. Jeff and the service department were outstanding. He provided clear expectations as to timing, he provided a shuttle for me to go take my own car somewher and the service department were outstanding. He provided clear expectations as to timing, he provided a shuttle for me to go take my own car somewhere, and He also removed a front plate tag that I did not want on the car. Overall excellent and I will return and ask for him! More

I have been to Hendricks twice and I have had a great experience, the level of professional service has been on point. Great customer service. experience, the level of professional service has been on point. Great customer service. More

Ashley helped me with technology on my new car. She was so helpful and answered all my questions. I appreciated her knowledge and kindness. Thank you! so helpful and answered all my questions. I appreciated her knowledge and kindness. Thank you! More

Ashley assisted with going over the technology in my new 2021 Lexus GX she was very helpful and knowledgeable and it was greatly appreciated the time she spent going over everything 2021 Lexus GX she was very helpful and knowledgeable and it was greatly appreciated the time she spent going over everything More

Excellent costumer service,, Everyone went above and beyond my expectations, to make sure that all went well. They made sure that I was taken care of that meant a great deal.. beyond my expectations, to make sure that all went well. They made sure that I was taken care of that meant a great deal.. More

This is the 4th vehicle I've purchased from Jackie. He's a pro. Quick to respond via email, phone and text. Plus, when I come to Charlotte I get Shack Shake. a pro. Quick to respond via email, phone and text. Plus, when I come to Charlotte I get Shack Shake. More

Everyone I worked with at the dealership was professional, knowledgeable and a pleasure to work with. Ashley was very helpful connecting my phone and apps and explaining all the features my new professional, knowledgeable and a pleasure to work with. Ashley was very helpful connecting my phone and apps and explaining all the features my new car had to offer! More

This is the second Lexus that I have purchased from Lexus. I think everyone that I worked with did an outstanding job. Special commendation should go to all of the following associates that I worked Lexus. I think everyone that I worked with did an outstanding job. Special commendation should go to all of the following associates that I worked with: Ricky Surratt, Tyler Roach, Alex Clifton and Jordan Lee in technology. Each step of the process was definitely handled very well and enhanced the experience. More

Staff is knowledgeable and eager to help. Dimitri Politis was knowledgeable and patient. He was with me from my arrival at the dealership until I picked up my new Lexus! He was awesome! Politis was knowledgeable and patient. He was with me from my arrival at the dealership until I picked up my new Lexus! He was awesome! More