Hendrick Lexus Charlotte

Service is always outstanding and client service by Brian Dowless is second to none. I highly recommend Hendrick Lexus and Brian Dowless as service advisor. Dowless is second to none. I highly recommend Hendrick Lexus and Brian Dowless as service advisor. More

I always have a great experience and explanation of all work completed on my present and past cars. That’s why I keep coming back to you all. My advisor Brian Dowless is beyond fantastic. I have to come ba work completed on my present and past cars. That’s why I keep coming back to you all. My advisor Brian Dowless is beyond fantastic. I have to come back in April and he will help me again which is great. More

Hendrick Lexus Charlotte at Independence is a great team to work with. They did a great job with excellent customer service. to work with. They did a great job with excellent customer service. More

Great service department. Very personable and transparent. Adrian is excellent to work with. Highly recommend. Very personable and transparent. Adrian is excellent to work with. Highly recommend. More

Marisa at Lexus on Independence did a wonderful job of replacing my tire and offering touch up on the rim on next visit. replacing my tire and offering touch up on the rim on next visit. More

Great prompt service by the whole crew at Hendrick Lexus specifically my consultant Adrian Cruz-Cordero who always go above and beyond. He was very informative and completed the service in a very efficient specifically my consultant Adrian Cruz-Cordero who always go above and beyond. He was very informative and completed the service in a very efficient way. I was in and out fast. Thank you!! More

Showed up for my appointment as previously scheduled and Marisa checked me in, kept me updated as I sat in the very comfortable lounge and got me checked out and sent me on my way. Have been a customer for Marisa checked me in, kept me updated as I sat in the very comfortable lounge and got me checked out and sent me on my way. Have been a customer for over 20 years and Hendrick Lexus has never let me down. More

I recently had a service appointment at Hendrick Lexus Charlotte and dealt with Dave Machold as my master service consultant. He was incredibly professional, helpful and patient with my questions. Dave di Charlotte and dealt with Dave Machold as my master service consultant. He was incredibly professional, helpful and patient with my questions. Dave did a great job keeping me posted on my car's progress during service and ensured my car was ready upon my arrival. I highly recommend Hendrick as well as working with Dave! More

Fantastic dealership and a wonderful Service Advisor in Marisa who was very attentive and focused on a great outcome. Marisa who was very attentive and focused on a great outcome. More

Marisa was most helpful when my car wasn’t ready prior to a trip. I was allowed to use the loaner car for an extended weekend, which was most helpful. She did a great job of checking on me and my car. a trip. I was allowed to use the loaner car for an extended weekend, which was most helpful. She did a great job of checking on me and my car. More