Hendrick Lexus Charlotte

I have been working with Josh for over 10 years. Josh goes above and beyond to make sure I’m 100% satisfied and happy! He’s such a great guy that I would also consider him a friend. goes above and beyond to make sure I’m 100% satisfied and happy! He’s such a great guy that I would also consider him a friend. More

Josh is always amazing when we come in. He’s attentive, engaging and take care of us Loki family. That’s why we keep coming back. Thanks Josh keep up the good work. engaging and take care of us Loki family. That’s why we keep coming back. Thanks Josh keep up the good work. More

Another great experience! Mike with his excellent customer service and getting me in and out in a timely manner. Anthony Dowless whom is the only person I trust to do any works on any of my vehicle. customer service and getting me in and out in a timely manner. Anthony Dowless whom is the only person I trust to do any works on any of my vehicle. More

Brian Dowless and everyone else involved in servicing my Lexus were professional, informative, and friendly. I had a tight time frame and my car was ready on time as promised. Lexus were professional, informative, and friendly. I had a tight time frame and my car was ready on time as promised. More

Great experience purchasing my first Lexus. Ashley was very helpful. She walked through all of the car features and answered all of our questions. She was a pleasure with which to work as were all of the very helpful. She walked through all of the car features and answered all of our questions. She was a pleasure with which to work as were all of the dealership associates! More

Service department is clean and well orgonized. People are friendly and polite. Erin was responsive and knowledgeable with the technology of my car. I would recommend the dealership to anyone. are friendly and polite. Erin was responsive and knowledgeable with the technology of my car. I would recommend the dealership to anyone. More

Ashley C was so helpful, polite and efficient. She confirmed that I knew and understood how to use all of the features on my new car. I would definitely visit her again. confirmed that I knew and understood how to use all of the features on my new car. I would definitely visit her again. More

Excellent experience with Erin! She was friendly, timely and thorough. Went in for an oil change and they helped me fix another small issue at no charge. and thorough. Went in for an oil change and they helped me fix another small issue at no charge. More

I called at 7:30 in the morning with a bad battery on my 2012 CT 200H. Requires a special 12 volt battery that local auto parts could sell but not install. Erin Gast got me in at 8:30, and I was home with a 2012 CT 200H. Requires a special 12 volt battery that local auto parts could sell but not install. Erin Gast got me in at 8:30, and I was home with a new battery and a clean car. They did an inspection as part of their service of which most things I knew but did not try and oversell. Great experience with Erin and I found her to be very professional and trustworthy. More

Brian Dowless was extremely pleasant to work with. Customer service was excellent! He was very knowledgeable and explained in detail the things needed for my car. Customer service was excellent! He was very knowledgeable and explained in detail the things needed for my car. More