Hendrick Lexus Charlotte

This is a first class dealership with high standards. I am always pleased with my experience there. Rather a scheduled visit or a nail in my tire it’s always handled courteously and professionally. am always pleased with my experience there. Rather a scheduled visit or a nail in my tire it’s always handled courteously and professionally. More

Josh has been an exceptional person to work with when bringing my Lexus for service. He is responsive, clear, & top notch! He’s the best! bringing my Lexus for service. He is responsive, clear, & top notch! He’s the best! More

Just had my two Lexus vehicles serviced. Had a very good experience with professionalism and thoroughness. All issues were handled and I’m very satisfied with results! experience with professionalism and thoroughness. All issues were handled and I’m very satisfied with results! More

The support I received was thorough and timely and my issue was handled quickly with just a single interaction. Michael and the service team are Awesome! issue was handled quickly with just a single interaction. Michael and the service team are Awesome! More

Nick was quite patient. Ashley Casseday is very knowledgeable with the technology, which is new to me as I am old school. She took her time with me and allowed me to ask questions. I know I will ha knowledgeable with the technology, which is new to me as I am old school. She took her time with me and allowed me to ask questions. I know I will have more questions and Ashley was kind enough to give me her card to reach out when I am ready. This service is very much appreciated. A Jones. More

I gave 5 stars because that was the maximum! Went in for a recall repair and a couple of other small issues on 2-5-21. Our service consultant was Clayton King. I give him 5 stars as well. He is one of the n a recall repair and a couple of other small issues on 2-5-21. Our service consultant was Clayton King. I give him 5 stars as well. He is one of the nicest and people friendly people my wife and I have met. Mr. King took great care to ensure that all of our service issues were addressed in a timely and efficient manner. My wife and I are completely satisfied with Mr. King and the Hendrick Service Dept. Thank you, Mr. King for a great experience!! Brian Blue was the Service Tech who completed the work on our RX 350. We did not meet him, but we are satisfied that the issues were fixed. Thank you, Brian Blue! More

All of the Hendrick people I dealt with were outstanding. Especially Kathy Tomasello and Alex Clifton. I was given a fair value for my trade-in, a fair price for the car I purchased, and good financing for t Especially Kathy Tomasello and Alex Clifton. I was given a fair value for my trade-in, a fair price for the car I purchased, and good financing for the balance due. More

When our GS 300 finally wore out we bought a used RX 350 from Hendrick that now has over 100,000 miles on it. Josh Mohr has become our favorite our special requested and now ONLY service advisor. He is f from Hendrick that now has over 100,000 miles on it. Josh Mohr has become our favorite our special requested and now ONLY service advisor. He is friendly, knowledgeable efficient in his work and we know we can count on a positive experience with an honest evaluation each visit. We came to know the best Master Mechanic in Chris Schneider thorough Josh and they have promised to help keep our trusted RX running well until it reaches a ripe old age. Thank you Josh and Chris. Jenny Bolen More

As always no complaints! Always treated great! Ricky was super to work with and the communications was spot on. Everything was explained and is great to know you have a loaner car when your stuck! Keep up t super to work with and the communications was spot on. Everything was explained and is great to know you have a loaner car when your stuck! Keep up the great work! Joe More

Had great service from Brian Dowless. He addressed my concern promptly and ensured my vehicle was returned in great condition. Provided a loaner to allow me to take care of some business as it was going concern promptly and ensured my vehicle was returned in great condition. Provided a loaner to allow me to take care of some business as it was going to take some time for my vehicle to be analyzed. More