Hendrick Lexus Charlotte

Clayton King goes above and beyond with his professionalism, knowledge and kindness. Clayton has always been open and honest whenever I’ve had my car serviced. professionalism, knowledge and kindness. Clayton has always been open and honest whenever I’ve had my car serviced. More

Our experience with Tyler and the whole team was smooth , seamless and matched the quality of the automobile we bought. We will continue to test the alternatives but seem to always come back to Hendrick Lexu seamless and matched the quality of the automobile we bought. We will continue to test the alternatives but seem to always come back to Hendrick Lexus for many reasons. Please dont stop making customer service important , it seems everyone else has. Much appreciated and thank you for you attention to people and their needs. More

Jeffrey Granzen always does a excellent job. He’s very knowledgeable and professional. I’ve had very pleasant experiences when using the Hendrick Lexus East Independence Boulevard location. knowledgeable and professional. I’ve had very pleasant experiences when using the Hendrick Lexus East Independence Boulevard location. More

Very helpful and accommodating. Explained technicalities, answered my questions and was very helpful re technical features of the car I trades D for. Would recommend dealership to others. technicalities, answered my questions and was very helpful re technical features of the car I trades D for. Would recommend dealership to others. More

My delivery specialist, Ashley, was knowledgeable, friendly, and patient. The technology on my new Lexus is more extensive than my previous one and my learning curve is greater. Ashley will be there t friendly, and patient. The technology on my new Lexus is more extensive than my previous one and my learning curve is greater. Ashley will be there to help me! Good work. More

The virtual explanation of service performed on my car was great. Impressive! I have always received excellent service at the Lexus Dealership on Independence Blvd. in Charlotte, NC was great. Impressive! I have always received excellent service at the Lexus Dealership on Independence Blvd. in Charlotte, NC More

Great job Jeff working w me remotely! Nice video inspection update to show/discuss repair recommendations. Car feels great. Thanks for giving us confidence in your service. inspection update to show/discuss repair recommendations. Car feels great. Thanks for giving us confidence in your service. More

Just purchased a news ES-350 from the Hendrick team. From the moment we arrived on their lot the service was exceptional. Our salesperson, Abeba, was incredibly knowledgeable and answered every question we h the moment we arrived on their lot the service was exceptional. Our salesperson, Abeba, was incredibly knowledgeable and answered every question we had with confidence. The entire staff was extremely helpful and professional. More

Once again! I’m truly satisfied with the fast and friendly service! Michael was pleasant to work with, his customer service is always on point! Anthony Dowless is the man to trust with all car servic friendly service! Michael was pleasant to work with, his customer service is always on point! Anthony Dowless is the man to trust with all car service needs! More

As always. Jeffrey makes sure we are taken care of in a professional manner. We have used him for ever since we bought our first Lexus ( we have 7) . professional manner. We have used him for ever since we bought our first Lexus ( we have 7) . More