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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,792 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,792 reviews

November 17, 2023

Had a fantastic experience as usual with Michael Meyrick at Hendrick Lexus. He’s always looking out for my best interests. More

by Bst1303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Bst1303, thank you so much for the positive review!

November 17, 2023

Outstanding service, attention to detail, and professional delivery of the service and vehicle ownership process. More

by RCF Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2023

I love the way Hendrick Lexus Charlotte handled the car buying process from start to finish. They did a nice job following up with me on a regular basis. More

by Isy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Ivan Blair
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Dec 01, 2023 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 14, 2023

First class facility and first class service. David Machold was great to work with. Lounge amenities were very good. More

by geoshab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Hi Geoshab, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations!

November 14, 2023

Brian was very helpful and provided additional information for future services available. He kept me posted on the progress and completion of the maintenance appointment. More

by kmk14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Hello Kmk14, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2023

Service is always a pleasure at Hendrick Lexus Charlotte. They take good care of me and my Lexus. More

by PKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Hi Pko, we are very happy to have provided you with such a positive experience!

November 14, 2023

My experience with Hendrick Lexus is superior! I always know we are in trustworthy hands when Brian Dowless takes care of us and our cars. Thank you for years of top notch service! More

by dove family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Hi Dove Family, we are very happy to have provided you with such a positive experience!

November 13, 2023

Dave Machold was a pleasure to work with! He kept me updated the entire time my vehicle was at Hendrick! More

by togreerp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for leaving us this response!

November 13, 2023

Always the best service hands down. Brian is just a great advisor. Very knowledgeable and always going the extra mile for the customer. More

by Fire343fighter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Fire343fighter, we are glad we could help!

November 13, 2023

Great service! I've dealt with a few Hendrick dealerships. This is my favorite so far! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Dec 01, 2023 -

Hendrick Lexus Charlotte responded

Hello Denise, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

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