Hendrick Lexus Charlotte

Our new car was delivered with Ashley Casseday to help us set up and understand all the car can do. She was beyond wonderful, professional, very knowledgeable and helpful. Couldn’t imagine anything better! set up and understand all the car can do. She was beyond wonderful, professional, very knowledgeable and helpful. Couldn’t imagine anything better! More

Spoke to service manager and could have talked to the janitor and got just as much satisfaction. Don’t accept explanation given. Sales pitch for protection was focusted on expensive rims not tires janitor and got just as much satisfaction. Don’t accept explanation given. Sales pitch for protection was focusted on expensive rims not tires More

This was one of the most efficient process I ever experienced in my adult life. It was the highest quality of service from the beginning. experienced in my adult life. It was the highest quality of service from the beginning. More

Ashley was very professional and nice, she showed me how to do many things including, paring my phone, explaining cruise and lane control and how to use it and many, many other tips! Nice, professional, att to do many things including, paring my phone, explaining cruise and lane control and how to use it and many, many other tips! Nice, professional, attentive and always smiling. I enjoyed it very much! More

Another outstanding service appointment with Hendrick Lexus. Jeffrey Granzen and the service team continue deliver great attention to detail and thorough explanations of all completed work! Job well don Lexus. Jeffrey Granzen and the service team continue deliver great attention to detail and thorough explanations of all completed work! Job well done Jeffrey!! More

Ashley C thank you so so muchYou are so helpfulWith the Ashley C thank you so so much You are so helpful With the new ES we purchased today Great customer service and very helpful From ashley Ashley C thank you so so much You are so helpful With the new ES we purchased today Great customer service and very helpful From ashley More

Ashley was super sweet and walked me through my car and its technology. She was a lovely part of my big day. she was a joy to work with. its technology. She was a lovely part of my big day. she was a joy to work with. More

They were extremely courteous and friendly as well as very knowledgeable about my car and it’s needs. Explained every detail in a way that I could understand. Excellent service, excellent people. very knowledgeable about my car and it’s needs. Explained every detail in a way that I could understand. Excellent service, excellent people. More

Service was good. Service advisor very nice and polite. But I am not happy because the camera in my car can’t be repaired. The don’t understand why you can’t replace it. But I am not happy because the camera in my car can’t be repaired. The don’t understand why you can’t replace it. More