Hendrick Lexus Charlotte

Recently had a recall addressed at the Hendrick Lexus in Charlotte. As this is the first time owning a Lexus, I found the service and everything that went along with it to be totally professional! Includin Charlotte. As this is the first time owning a Lexus, I found the service and everything that went along with it to be totally professional! Including my service consultant, David Machold who kept me apprised of the situation from start to finish! More

My recent service visit was excellent. Dave Machold is very good at his job. Thanks! Dave Machold is very good at his job. Thanks! More

I will like to thanks Dave Machold, for a great customer service experience, very helpful and professional. My car was taken care ! Thanks Lexus team. service experience, very helpful and professional. My car was taken care ! Thanks Lexus team. More

Brian Bowles's and his team are very professional and the service is excellent. The 70,000 mile check-up went as stated and we were extremely happy with the results. service is excellent. The 70,000 mile check-up went as stated and we were extremely happy with the results. More

Very good service department! Always happy with the attention to details. They are the best! Always happy with the attention to details. They are the best! More

Brian Dowless always provide an excellent Service. He clearly explains what is needed to be done at the present time and recommends what needs to be done during the next Service. Thanks! He clearly explains what is needed to be done at the present time and recommends what needs to be done during the next Service. Thanks! More

Brian Dawless was most helpful . He told me what to expect and kept me advised. He told me what to expect and kept me advised. More

Brian Dowless is a top rate service advisor-knowledgeable,helpful and fun! He made my last experience easy and I left with a smile on my face! Highly recommend choosing Brian as your a advisor-knowledgeable,helpful and fun! He made my last experience easy and I left with a smile on my face! Highly recommend choosing Brian as your advisor! More

Always courteous and professional! No. Surprises! Dave Machold was extremely helpful assisting me and my decision on new tires No. Surprises! Dave Machold was extremely helpful assisting me and my decision on new tires More

Brian Dowless was an absolute delight to work with. He was thorough, informative and prompt in all the did. He is an asset to your organization. David Chadwick He was thorough, informative and prompt in all the did. He is an asset to your organization. David Chadwick More