Hendrick Lexus Charlotte

I have been to Hendricks twice and I have had a great experience, the level of professional service has been on point. Great customer service. experience, the level of professional service has been on point. Great customer service. More

Ashley helped me with technology on my new car. She was so helpful and answered all my questions. I appreciated her knowledge and kindness. Thank you! so helpful and answered all my questions. I appreciated her knowledge and kindness. Thank you! More

Ashley assisted with going over the technology in my new 2021 Lexus GX she was very helpful and knowledgeable and it was greatly appreciated the time she spent going over everything 2021 Lexus GX she was very helpful and knowledgeable and it was greatly appreciated the time she spent going over everything More

Excellent costumer service,, Everyone went above and beyond my expectations, to make sure that all went well. They made sure that I was taken care of that meant a great deal.. beyond my expectations, to make sure that all went well. They made sure that I was taken care of that meant a great deal.. More

This is the 4th vehicle I've purchased from Jackie. He's a pro. Quick to respond via email, phone and text. Plus, when I come to Charlotte I get Shack Shake. a pro. Quick to respond via email, phone and text. Plus, when I come to Charlotte I get Shack Shake. More

Everyone I worked with at the dealership was professional, knowledgeable and a pleasure to work with. Ashley was very helpful connecting my phone and apps and explaining all the features my new professional, knowledgeable and a pleasure to work with. Ashley was very helpful connecting my phone and apps and explaining all the features my new car had to offer! More

This is the second Lexus that I have purchased from Lexus. I think everyone that I worked with did an outstanding job. Special commendation should go to all of the following associates that I worked Lexus. I think everyone that I worked with did an outstanding job. Special commendation should go to all of the following associates that I worked with: Ricky Surratt, Tyler Roach, Alex Clifton and Jordan Lee in technology. Each step of the process was definitely handled very well and enhanced the experience. More

Staff is knowledgeable and eager to help. Dimitri Politis was knowledgeable and patient. He was with me from my arrival at the dealership until I picked up my new Lexus! He was awesome! Politis was knowledgeable and patient. He was with me from my arrival at the dealership until I picked up my new Lexus! He was awesome! More

Ashley explained the technology accessories of the Lexus very clearly and made the controls easy to understand. She had a high level of experience with the technology festures. Helped me set up the Lexus ap very clearly and made the controls easy to understand. She had a high level of experience with the technology festures. Helped me set up the Lexus application. I was very satisfied and she is a great people’s person. Very easy to talk too. I was never intimated and it was easy to ask questions and not feel rushed. More

I took my Lexus R350 in for a quick check on a tire that was low on air pressure. Jeff Grantzen got me in right away. In a few minutes I received a text video from a Master Technician showing a nail in my t was low on air pressure. Jeff Grantzen got me in right away. In a few minutes I received a text video from a Master Technician showing a nail in my tire. The tire was repaired and re balanced. In addition, several checks were made on the car. I was out in a short time. I want to thank Jeff for his continuing great service! Very consistent every trip. More