Hendrick Lexus Charlotte

Fantastic dealership and a wonderful Service Advisor in Marisa who was very attentive and focused on a great outcome. Marisa who was very attentive and focused on a great outcome. More

Marisa was most helpful when my car wasn’t ready prior to a trip. I was allowed to use the loaner car for an extended weekend, which was most helpful. She did a great job of checking on me and my car. a trip. I was allowed to use the loaner car for an extended weekend, which was most helpful. She did a great job of checking on me and my car. More

I had another excellent experience here. They are very professional and give the attention necessary for the sale experience to be first class. From service to sales we have always been ver They are very professional and give the attention necessary for the sale experience to be first class. From service to sales we have always been very pleased. We have now bought five cars from this dealership. More

We have purchased 3 Lexus vehicles from Hendrick. We have always felt they are very fair on trade in and the purchase deal. We have our vehicles serviced there also, Dave Machold is our service advis We have always felt they are very fair on trade in and the purchase deal. We have our vehicles serviced there also, Dave Machold is our service advisor and he is very knowledgeable and easy to talk to. We highly recommend Hendrick Lexus! More

Dave Machold is the best. Always going above and beyond. 5 out of 5 stars. Always! Always going above and beyond. 5 out of 5 stars. Always! More

Needed to replace ECM. Part not available locally and had to be sourced from West Coast. It took a while but we eventually crossed the finish line. David Machold was very p Part not available locally and had to be sourced from West Coast. It took a while but we eventually crossed the finish line. David Machold was very professional and easy to work with. More

First class dealership … terrific from the sales department to the service center to the technology department. department to the service center to the technology department. More

Michael Mirek is the best service advisor, he's very professional and I always leave knowing my car has been well taken care of. professional and I always leave knowing my car has been well taken care of. More

Excellent and fast valet service, just as scheduled! Got my car back earlier than initially promised. Got my car back earlier than initially promised. More

Michael was excellent. My car was ready earlier than expected and he explained the service well. He also explained to me about the service plan and how it works, which help My car was ready earlier than expected and he explained the service well. He also explained to me about the service plan and how it works, which helped me make a decision on whether I should add it. Also, I asked him to turn on one of my car’s features, which he showed me how to do. I really love Lexus’ commitment to high quality vehicles,service and customer satisfaction. It’s a pleasure to get my car serviced there. More