Hendrick Lexus Charlotte

Great job Jeff working w me remotely! Nice video inspection update to show/discuss repair recommendations. Car feels great. Thanks for giving us confidence in your service. inspection update to show/discuss repair recommendations. Car feels great. Thanks for giving us confidence in your service. More

Once again! I’m truly satisfied with the fast and friendly service! Michael was pleasant to work with, his customer service is always on point! Anthony Dowless is the man to trust with all car servic friendly service! Michael was pleasant to work with, his customer service is always on point! Anthony Dowless is the man to trust with all car service needs! More

Just purchased a news ES-350 from the Hendrick team. From the moment we arrived on their lot the service was exceptional. Our salesperson, Abeba, was incredibly knowledgeable and answered every question we h the moment we arrived on their lot the service was exceptional. Our salesperson, Abeba, was incredibly knowledgeable and answered every question we had with confidence. The entire staff was extremely helpful and professional. More

As always. Jeffrey makes sure we are taken care of in a professional manner. We have used him for ever since we bought our first Lexus ( we have 7) . professional manner. We have used him for ever since we bought our first Lexus ( we have 7) . More

Recently Took My IS In For Service And Can Honestly Say That The Customer Service Is Still Exceptional. Clayton King Was Knowledgeable, Courteous And Sincere When Explaining The Service Results. The Servi That The Customer Service Is Still Exceptional. Clayton King Was Knowledgeable, Courteous And Sincere When Explaining The Service Results. The Service Appointment Was Done Within The Estimated Time As Clayton Stated With A Thorough Report Given For Reference. I Have Been And Will Continue To Come Back For Sales, Service And The Lexus Experience. More

I always get what I expect from Jeffrey's customer service, no matter how big or small the service is...professional, thorough and always with a personal touch. service, no matter how big or small the service is...professional, thorough and always with a personal touch. More

Just purchased a 2021 Lexus LX and had a terrific experience with the team at Hendrick Lexus Charlotte! I am a out of state buyer and Erin Morrow went above and beyond to help with all my needs. She experience with the team at Hendrick Lexus Charlotte! I am a out of state buyer and Erin Morrow went above and beyond to help with all my needs. She was very attentive and was always quick to respond with all my questions. I would highly recommend going to Hendrick Lexus. Thank you for the smoothest car buying experience! More

Jeffrey continues to deliver a level of service that will keep me a Lexus customer for life. His attention to detail and anticipation of my needs reflections a commitment to "know your customer". One word keep me a Lexus customer for life. His attention to detail and anticipation of my needs reflections a commitment to "know your customer". One word - IMPRESSIVE!!! More

Thank you Ashley Casseday for your excellent customer service! Ashley helped communicate across teams to resolve my questions and concerns. Thanks again for all your help Ashley Casseday! service! Ashley helped communicate across teams to resolve my questions and concerns. Thanks again for all your help Ashley Casseday! More

Great customer service. I always deal with Vanessa Hardley in service and she is wonderful. She explains services in great detail and with a smile Hardley in service and she is wonderful. She explains services in great detail and with a smile More