Hendrick Lexus Charlotte

Service department is excellent, especially my advisor Vanessa. Quickly got me in to do scheduled service and emergency flat tire replacement. A+++ Vanessa. Quickly got me in to do scheduled service and emergency flat tire replacement. A+++ More

Went in for service. Met Vanessa Hardley service advisor and was taken care of... She has great customer service and follow up... I will ask for her again on my next s Met Vanessa Hardley service advisor and was taken care of... She has great customer service and follow up... I will ask for her again on my next service visit.. More

Vanessa Hardley did an outstanding job as my service advisor. She exceeded my expectations and provided level ten service. Excellent communication skills and personality. Thank you Vanessa. advisor. She exceeded my expectations and provided level ten service. Excellent communication skills and personality. Thank you Vanessa. More

Have always received excellent service at this dealership and from Vanessa. I can trust that the work is done properly. and from Vanessa. I can trust that the work is done properly. More

Hendrick Lexus is great, Both for Sales and Service . They are a pleasure to work with for any question or problem. They are a pleasure to work with for any question or problem. More

Vanessa Hardley is awesome! Thank you so much for a quick and easy experience! Will gladly be back. Thank you so much for a quick and easy experience! Will gladly be back. More

Vanessa is the only advisor that I like to deal with. She has the best customer service hands down. She’s very professional, knowledgeable and thorough. When my vehicle needs to be serviced and she’s out She has the best customer service hands down. She’s very professional, knowledgeable and thorough. When my vehicle needs to be serviced and she’s out of the office, I feel lost without her. Thank you for all that you do Vanessa! You are definitely appreciated! More

This services at Hendricks Lexus Charlotte have been outstanding thanks to Michael Mirek and staff outstanding thanks to Michael Mirek and staff More

Always pleasant to visit. Good, positive attitude of everyone I encounter. Facilities are always clean and neat. Good, positive attitude of everyone I encounter. Facilities are always clean and neat. More

Dave Machold is the best in the service department. He had always been first class just like the dealership. He has always helped me and explains things in detail. You can’t get better than him. the He had always been first class just like the dealership. He has always helped me and explains things in detail. You can’t get better than him. the best!!!! More