Hendrick Lexus Charlotte

Vanessa Hardly always provide professional service. I always ask for her.. She knows my car and answers any questions I have. I always ask for her.. She knows my car and answers any questions I have. More

Vanessa Hardley did a wonderful job setting up my service requirements for my Lexus. Couldn't be more pleased! Sam Orr requirements for my Lexus. Couldn't be more pleased! Sam Orr More

I had a problem with my tire inflation lite and took it to a garage! No help. So I called the best service agent in the shop, Vanessa and she took care of it. Since they fixed the problem it has worked ev to a garage! No help. So I called the best service agent in the shop, Vanessa and she took care of it. Since they fixed the problem it has worked ever since! Thank you, Vanessa!! More

They are professional and friendly. I've enjoyed working with Vanessa for a couple years now. She is always helpful and very knowledgeable. I've enjoyed working with Vanessa for a couple years now. She is always helpful and very knowledgeable. More

Thanks James Lang for your excellent job today! We are so happy to have your service! We are so happy to have your service! More

The representatives we worked with were knowlegable,patient and professional. Not a high pressure sale dealership at all. Very pleasant experience. knowlegable,patient and professional. Not a high pressure sale dealership at all. Very pleasant experience. More

Thank all! ! Excellent customer service salesmen and tech and Mr.Ralph yerkes and Mr. Duke.Nice or keep it up!!! Thanks guys ! Excellent customer service salesmen and tech and Mr.Ralph yerkes and Mr. Duke.Nice or keep it up!!! Thanks guys More

They are pretty good at addressing my needs and are pleasant to work with. I had David Machold and he was very good. I will ask for him next time. pleasant to work with. I had David Machold and he was very good. I will ask for him next time. More

Great customer service! Everyone I worked with, Ralph, Jaylen, BJ, and Ivan were all amazing! Everyone I worked with, Ralph, Jaylen, BJ, and Ivan were all amazing! More

I've been fortunate to have Dave Machold as the service consultant for my Lexus vehicles for a number of years. He communicates any issues effectively and follows up. consultant for my Lexus vehicles for a number of years. He communicates any issues effectively and follows up. More