Hendrick Lexus Charlotte

Very timely warranty service Professional and polite. Total time for the service was two 1/2 hours however, someone scrape their foot on the door speakers and the door. Professional and polite. Total time for the service was two 1/2 hours however, someone scrape their foot on the door speakers and the door. More

Service s are very expensive without “specials” or”discounts” but I want Lexus Service to do major maintenance on my vehicle.......brakes, transmission servi s are very expensive without “specials” or”discounts” but I want Lexus Service to do major maintenance on my vehicle.......brakes, transmission service, cooling system service. I would like info about when discounts are available on these services. More

Hendrick in Charlotte takes super good care of you. We have been to more than one Lexus dealership, but Hendrick Lexus in Charlotte is hands down the best - both in sales and in repair. They are extreme We have been to more than one Lexus dealership, but Hendrick Lexus in Charlotte is hands down the best - both in sales and in repair. They are extremely professional, well trained, and friendly, and have done excellent work in maintaining our vehicles. They get to know you and your preferences. Special shout out to Bruce in sales, and to Jeffery, and Mike M. in service who are all fabulous to work with. Thanks, Hendrick! More

New car The process of buying a new car was the smoothest ever for me. Everyone was very professional and informative, they responded promptly to all our que The process of buying a new car was the smoothest ever for me. Everyone was very professional and informative, they responded promptly to all our questions and concerns. More

I took my car in for the 5000 mile checkup. I was completely satisfied with the work that was done. I was also happy with the rapid checkin process. completely satisfied with the work that was done. I was also happy with the rapid checkin process. More

Well pleased with my service experience. I added some additional things to my list of services needed after I arrived at the dealership. The work was done in a timely, accurate, and efficien I added some additional things to my list of services needed after I arrived at the dealership. The work was done in a timely, accurate, and efficient manner. More

EXCELLENT CUSTOMER SERVICE from JEFFREY GRANZEN! I would like to give Jeffrey Granzen a HUGE SHOUT OUT for finally taking care of my AC issue with my Lexus RX 330. This was the 3rd time I had taken I would like to give Jeffrey Granzen a HUGE SHOUT OUT for finally taking care of my AC issue with my Lexus RX 330. This was the 3rd time I had taken may car in for service. Thanks to Jeffrey's honesty, transparency, knowledge, and skill, my car's AC is working now as it should be. He listened to my frustrations and was very understanding. This is what I call EXCELLENT CUSTOMER SERVICE! If you do what is right by your customers vs. looking out for your own pocketbook, in the end, everything works out for everyone! People like this are not forgotten. So, I wanted to let everyone know what Jeffrey did on my behalf. Thanks again Jeffrey! Kindest regards, Sherri Lomas More

Great Service Experience We highly recommend Hendrick Lexus Charlotte for their service. Jeffrey Granzen is our go-to service advisor. He is knowledgeable, patient and accommo We highly recommend Hendrick Lexus Charlotte for their service. Jeffrey Granzen is our go-to service advisor. He is knowledgeable, patient and accommodating with any of our problems or concerns about our car. Jeffrey always exceeds our expectations and helps us in every way possible. Thank-you for being there!! More

Oil Change Had both of my Lexus oil changed. The total for both was a little over $37.10. Great discount will come back for next oil change. Had both of my Lexus oil changed. The total for both was a little over $37.10. Great discount will come back for next oil change. More

The most pleasant car buying experience I've ever had! I purchased a 2017 Honda Accord Touring from Hendrick Lexus. Thank you Tyler Roach and Jaysen Coffil for an amazing car buying experience!! Hands down I purchased a 2017 Honda Accord Touring from Hendrick Lexus. Thank you Tyler Roach and Jaysen Coffil for an amazing car buying experience!! Hands down the best car buying experience I've ever had!! Joe Ziegler Cheraw, SC More