Hendrick Lexus Charlotte

Jaylen & Robin were fantastic! I appreciate them being patient and robin helping me find the perfect car! If you’re looking for a great experience stop by Hendrick Lexus Charlotte! patient and robin helping me find the perfect car! If you’re looking for a great experience stop by Hendrick Lexus Charlotte! More

Jaylen was great getting my technology set up in my new car! He answered all the questions I had, he was very knowledgeable and I would recommend him any day! car! He answered all the questions I had, he was very knowledgeable and I would recommend him any day! More

Jaylen Rudisell did a great job getting us set up in our new Lexus NX F Sport. He’s very knowledgeable and was able to answer every question we had! new Lexus NX F Sport. He’s very knowledgeable and was able to answer every question we had! More

Jeffrey Granzen is our service person, He is courteous, knowledgeable, honest and efficient. He is a pleasure to work with and makes getting our cars serviced easy. knowledgeable, honest and efficient. He is a pleasure to work with and makes getting our cars serviced easy. More

Michael, my service rep was amazing and always gives us excellent service. Will always deal w/ Michael and Hendrick Lexus of Charlotte when it comes to purchasing a Lexus or maintenance on my vehicle. excellent service. Will always deal w/ Michael and Hendrick Lexus of Charlotte when it comes to purchasing a Lexus or maintenance on my vehicle. More

Josh and Xavier were awesome!! This is my third Lexus! Josh Plummer is 5 star and so was Xavier. Thank you !! I will be back! Josh Plummer is 5 star and so was Xavier. Thank you !! I will be back! More

Met our needs quickly Provided a loaner and called to inform us our car was ready to be picked up. Would work with Michael again and inform us our car was ready to be picked up. Would work with Michael again and More

I am giving this Hendrick Dealership a 4/5 rating and the rating is focused mainly on changes made by Lexus that the dealership and myself have yet to understand. My new 2021 GX460 PREMIUM unlike my 2016 GX rating is focused mainly on changes made by Lexus that the dealership and myself have yet to understand. My new 2021 GX460 PREMIUM unlike my 2016 GX460 PREMIUM does not have POWER SIDE VIEW MIRRORS. This means - living in a condo with very tight vertical garage doors - that I need to enter/exit my SUV EVERY TIME to avoid damaging the vehicle. This is the 3rd or 4th Lexus I have owned and it is an extreme disappointment. There is no way to retro fit to correct the issue. WHAT WAS LEXUS THINKING? LEXUS - PLEASE RESPOND! More

Vanessa was informative, professional and friendly. She provided an explanation as to why services are priced the way they are and the value of the service and how that relates to the services I needed for provided an explanation as to why services are priced the way they are and the value of the service and how that relates to the services I needed for my vehicle. I appreciated the information and the next time, I'm in town I will come to Hendrick for service. More

Always meet or exceed expectations. My service specialist, Jeffrey Granzen is great. I was able to schedule my appointment at the last minute which was very helpful. specialist, Jeffrey Granzen is great. I was able to schedule my appointment at the last minute which was very helpful. More