Hendrick Lexus Charlotte

The dealership is bright and clean and and welcoming. Everyone is professional and pleasant and accommodating. Everyone is professional and pleasant and accommodating. More

I would like to say Jasmine Hallums is amazing. I was only shopping for a new NX, then Jasmine highly recommended I consider looking at the new ES since I previously owned an ES 350, instantly I KN I was only shopping for a new NX, then Jasmine highly recommended I consider looking at the new ES since I previously owned an ES 350, instantly I KNEW the ES was for me. Jasmine took her time and went over every spec on the spec sheet. She wanted to assure me I was getting exactly what I wanted! 24hour's later I am driving away in the very first ES 350 Hybrid delivered from Hendrick Lexus Charlotte. Also I can not leave Justin out of my8 experience. He was my technology specialist. He took his time with me and made sure I was confident leaving the dealership even stay late for me. Thank you both and everyone in the dealership for being so kind. More

Great Service and Great People. Always have a loaner car available. Mike Underwood took great care of me. Always have a loaner car available. Mike Underwood took great care of me. More

About to leave with my new car from Hendrick Lexus Charlotte. 2017 Lexus RX 350. The team here has been amazing to work with. BJ who was our salesman did great. He answered all our questions and he Charlotte. 2017 Lexus RX 350. The team here has been amazing to work with. BJ who was our salesman did great. He answered all our questions and helped us out. Communication when we were here and by phone was on point. After we signed all documents Justin sat with us and showed us all the new bells and whistles that my new car does. I am so excited and will continue to share the news with others if people are in need of a new car to go to Hendrick Lexus Charlotte. More

Explains the service even before they start your service. David Machold offers friendly customer service. Thank you David. David Machold offers friendly customer service. Thank you David. More

Great service by Dave Machold! Superior service. Friendly, personable. Cares about his customers! I have been taking my RX350 back for several years and always received great servi Superior service. Friendly, personable. Cares about his customers! I have been taking my RX350 back for several years and always received great service. On 8/5/26 had an oil change and headlight restoration work done. All was performed great! More

This was our second purchase from Hendrick Lexus. Our sales person, Bruce Fredette, was professional, knowledgeable and personable. Most importantly, all of our questions and concerns were addressed. Our sales person, Bruce Fredette, was professional, knowledgeable and personable. Most importantly, all of our questions and concerns were addressed. We would enthusiastically recommend both Brian and the dealership to anyone looking for the best vehicles on the roads. More

Wonderful! Would have been easier if they exythe importance of downloading their Lexus app. Ralph Yerkes specialist was great! Would have been easier if they exythe importance of downloading their Lexus app. Ralph Yerkes specialist was great! More

The level of professionalism was outstang, Vanessa is the excellence in customer service. I would recommend this dealership to everyone. excellence in customer service. I would recommend this dealership to everyone. More

Our second purchase from Hendrick. We received quick & great service from Brian, Paul, and Justin. Highly recommend them 3 and would do business with them again. We received quick & great service from Brian, Paul, and Justin. Highly recommend them 3 and would do business with them again. More