Hendrick Lexus Charlotte

Great again to work with Marija Snow. She is responsive, keeps me informed, is always pleasant and had me on my way quickly. She is responsive, keeps me informed, is always pleasant and had me on my way quickly. More

Mariga Snow was very helpful. She thoroughly explained what was needed to repair my Lexus. She thoroughly explained what was needed to repair my Lexus. More

Marija always takes care of me! !! No hassle service!!! Always on time, keeps me in the loop if I am waiting, and always guaranteed to feel good about my car when I leave. The expert !! No hassle service!!! Always on time, keeps me in the loop if I am waiting, and always guaranteed to feel good about my car when I leave. The expert service is one of the reasons I always purchase a Lexus!!!! Thank you Marija!!!! More

Super service from sales process to on-going maintenance items. Marija Snow has assisted me twice thus far and her professionalism and superb customer service will continue to make me bring my car to her f items. Marija Snow has assisted me twice thus far and her professionalism and superb customer service will continue to make me bring my car to her for all future needs. Thx. CR More

Was very impressed with Maria Snow. Very professional but at the same time extremely friendly. Would definitely ask for her in the future. Very professional but at the same time extremely friendly. Would definitely ask for her in the future. More

My recent service was outstanding. Not only did Marija Snow take such good care of me this time, she did so as well 6 weeks ago when I cam in with a flat tire. That kind of service mea Not only did Marija Snow take such good care of me this time, she did so as well 6 weeks ago when I cam in with a flat tire. That kind of service means the world More

Four different employees could not tell me which section of Independence Blvd. I might find the dealership on my first visit for service. Dealing with their inability from my mobile phone caused me to be of Independence Blvd. I might find the dealership on my first visit for service. Dealing with their inability from my mobile phone caused me to be almost 30 minutes late for my appointment. What was supposed to be a one hour service appointment turned into almost three hours. Marija Snow was pleasant during my long wait. More

Good service. The appointment was on time, Marija was very helpful, and the technician texted a video of the car on the lift with comments about the status of brak The appointment was on time, Marija was very helpful, and the technician texted a video of the car on the lift with comments about the status of brakes, tires, etc to let me know those had been checked. Thanks! More

Mariga Snow was great; first time at this dealership for service and she walked me through the entire appointment. Very impressed with Mariga and the service department. service and she walked me through the entire appointment. Very impressed with Mariga and the service department. More

The environment of this dealership is great, Marija Snow, the agent, very good service attitude. Snow, the agent, very good service attitude. More