Hendrick Lexus Charlotte

They are pretty good at addressing my needs and are pleasant to work with. I had David Machold and he was very good. I will ask for him next time. pleasant to work with. I had David Machold and he was very good. I will ask for him next time. More

Great customer service! Everyone I worked with, Ralph, Jaylen, BJ, and Ivan were all amazing! Everyone I worked with, Ralph, Jaylen, BJ, and Ivan were all amazing! More

I've been fortunate to have Dave Machold as the service consultant for my Lexus vehicles for a number of years. He communicates any issues effectively and follows up. consultant for my Lexus vehicles for a number of years. He communicates any issues effectively and follows up. More

Dave Machold is awesome - quickly determined the issue and fixed the problem. Very professional with outstanding communication. As a person also in a customer service industry, I can tell you that Dave and fixed the problem. Very professional with outstanding communication. As a person also in a customer service industry, I can tell you that Dave understands and practices excellent, individualized customer service! More

Dave Mchold was very nice, helpful and accommodating! !! I will certainly ask for his help my next visit. !! I will certainly ask for his help my next visit. More

Dave Machold was great,kept me posted,fix and serviced all- excellent experience! IVON Rohrer all- excellent experience! IVON Rohrer More

Always quick and easy to schedule a visit. Dave Machold has been to great to work with and is always very responsive via text, email or phone call. Top notch facility and service consultant! Dave Machold has been to great to work with and is always very responsive via text, email or phone call. Top notch facility and service consultant! More

It is always a pleasure to come to Hendrick Lexus. Mike Underwood is great and always takes care of my needs. We need more understanding people like him. Mike Underwood is great and always takes care of my needs. We need more understanding people like him. More

David McHold is the best service consultant! I recommend him and this particular dealership highly. I recommend him and this particular dealership highly. More

Michael Underwood is a very good customer service advisor. I have been sent my Lexus for 10 years and Michael Underwood always helpful. advisor. I have been sent my Lexus for 10 years and Michael Underwood always helpful. More