Hendrick Lexus Charlotte

I took my car in for the 5000 mile checkup. I was completely satisfied with the work that was done. I was also happy with the rapid checkin process. completely satisfied with the work that was done. I was also happy with the rapid checkin process. More

Great Service Experience We highly recommend Hendrick Lexus Charlotte for their service. Jeffrey Granzen is our go-to service advisor. He is knowledgeable, patient and accommo We highly recommend Hendrick Lexus Charlotte for their service. Jeffrey Granzen is our go-to service advisor. He is knowledgeable, patient and accommodating with any of our problems or concerns about our car. Jeffrey always exceeds our expectations and helps us in every way possible. Thank-you for being there!! More

EXCELLENT CUSTOMER SERVICE from JEFFREY GRANZEN! I would like to give Jeffrey Granzen a HUGE SHOUT OUT for finally taking care of my AC issue with my Lexus RX 330. This was the 3rd time I had taken I would like to give Jeffrey Granzen a HUGE SHOUT OUT for finally taking care of my AC issue with my Lexus RX 330. This was the 3rd time I had taken may car in for service. Thanks to Jeffrey's honesty, transparency, knowledge, and skill, my car's AC is working now as it should be. He listened to my frustrations and was very understanding. This is what I call EXCELLENT CUSTOMER SERVICE! If you do what is right by your customers vs. looking out for your own pocketbook, in the end, everything works out for everyone! People like this are not forgotten. So, I wanted to let everyone know what Jeffrey did on my behalf. Thanks again Jeffrey! Kindest regards, Sherri Lomas More

Oil Change Had both of my Lexus oil changed. The total for both was a little over $37.10. Great discount will come back for next oil change. Had both of my Lexus oil changed. The total for both was a little over $37.10. Great discount will come back for next oil change. More

The most pleasant car buying experience I've ever had! I purchased a 2017 Honda Accord Touring from Hendrick Lexus. Thank you Tyler Roach and Jaysen Coffil for an amazing car buying experience!! Hands down I purchased a 2017 Honda Accord Touring from Hendrick Lexus. Thank you Tyler Roach and Jaysen Coffil for an amazing car buying experience!! Hands down the best car buying experience I've ever had!! Joe Ziegler Cheraw, SC More

Red Penguin Service always for Jeff Granzen We are very loyal Lexus Customers and always have been. Our family is in the Real Estate business so we understand the value of "Superior Customer Se We are very loyal Lexus Customers and always have been. Our family is in the Real Estate business so we understand the value of "Superior Customer Service and Loyalty" and Jeff always exceeds our expectations in taking care of the 6 Lexus' cars in our family. Hendrick Lexus is who they are because of a great product but more importantly because of valued people like Jeff. He is an asset to Hendrick and to us he is a valued friend and has earned our loyalty as you can tell from the number of Lexus in our family. We sing your praises to all our clients who are in the market for a car and we do so with confidence. Thank you for taking care of our family. Phil and Marlyn Jamison More

Wonderful experience Purchased a certified Lexus rx350 on 7/10/2020. I was very impressed with the sales person and finance manager. My transaction was handled very profes Purchased a certified Lexus rx350 on 7/10/2020. I was very impressed with the sales person and finance manager. My transaction was handled very professionally as well as personable. Both gentlemen did an awesome job and I would highly recommend Hendrick Lexus Charlotte. In all of the times I have purchase cars from Hendrick l feel this was the smoothest ever. I loved all of the technology that simplified the process. I would highly recommend my salesman. More

I purchased a Lexus from this amazing Team! Thank you so much Thomas “TJ” Bridges, Orlando and Britton Hampton for an incredible stress free experience! much Thomas “TJ” Bridges, Orlando and Britton Hampton for an incredible stress free experience! More

My husband and I have only had the best service when we go to Lexus in Charlotte! Jeff was our service writer and Derek was our mechanic. Jeff was prompt, friendly, helpful and got us a service vehicle w go to Lexus in Charlotte! Jeff was our service writer and Derek was our mechanic. Jeff was prompt, friendly, helpful and got us a service vehicle with ease. Derek was also kind, efficient, resourceful, and understanding. After having a bad experience with a different manufacturer we decided to give Lexus a try and have been nothing short of impressed. It is refreshing to be welcomed with good service and treated like royalty :) thank you for all you do and making me, as a woman, feel comfortable. More

Jeff was great to work with. Very professional and knowledgeable. He kept me updated with progress of repair and had my car washed and ready to go when I was called for pick up. knowledgeable. He kept me updated with progress of repair and had my car washed and ready to go when I was called for pick up. More