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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,651 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,651 reviews

March 18, 2026

Great service. I wouldn’t take my vehicle anywhere else. Brian and his team are the best.. More

by bbj1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Mar 20, 2026 -

Hendrick Lexus Charlotte responded

Bbj1122, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Brian. Thank you for being part of our Hendrick Lexus Charlotte family!

March 17, 2026

I had the pleasure of dealing with Mr. Mirek. His patience and positive attitude really made my visit to the service department. I wish more people had his optimism 👍 More

by Jstoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Mar 20, 2026 -

Hendrick Lexus Charlotte responded

Jstoops, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Michael. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 17, 2026

Godfrey did a great job checking me in and advising when to expect my vehicle service to be complete. Thanks for employing such a friendly and competent person. More

by gjmparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
Mar 19, 2026 -

Hendrick Lexus Charlotte responded

Gjmparker, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Godfrey. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 17, 2026

Amanda did a great job. She’s very patient and informative about the features my new Lexus contains. More

by John Iafrate
Recommend Dealer
Yes
Employees Worked With
Amanda Rivera
Mar 19, 2026 -

Hendrick Lexus Charlotte responded

Thank you so much for the incredible review of Hendrick Lexus Charlotte, John! We truly appreciate your kind words about Amanda and we look forward to sharing them with our team. Congratulations on your Lexus and welcome to our Hendrick Lexus Charlotte family!

March 17, 2026

Professional knowledgeable patience and kindness. Very thorough and easy to deal with. Service and sales was great to work with. More

by jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kovaly and John Matthews
Mar 19, 2026 -

Hendrick Lexus Charlotte responded

Jill, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about our team. Thank you for being part of our Hendrick Lexus Charlotte family!

March 17, 2026

This is the first time I’ve brought the car in for service. I was very impressed with the whole process, from the minute I drove my car in, being greeted by the very nice, polite and efficient Jesse R More

by Jodie Gracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Romero
Mar 19, 2026 -

Hendrick Lexus Charlotte responded

Thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte, Jodie. We are thrilled to hear that Jesse provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 14, 2026

So efficient, friendly, competent staff in the service dept. I am fairly new to owning a Lexus and my adviser Mike Mirek, has been top notch! More

by jbshoaf113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Mar 17, 2026 -

Hendrick Lexus Charlotte responded

Jbshoaf113, thank you for sharing about your service experience with Michael at Hendrick Lexus Charlotte. We are thrilled to hear that Michael provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 14, 2026

Vanessa has been taking care of us for years, car runs great. Thank you Vanessa and the team for all you do! Regards, Scott & Tricia More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Mar 17, 2026 -

Hendrick Lexus Charlotte responded

Scott, thank you so much for taking the time to share about your service experience. We are honored to receive your 5-Star rating and appreciate your kind words about Vanessa. Thank you for being part of our Hendrick Lexus Charlotte family!

March 14, 2026

I always receive excellent service at this dealership. and I get a free car wash to boot! More

by Sibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Mar 17, 2026 -

Hendrick Lexus Charlotte responded

Sibby, thank you for taking the time to share about your service experience with Michael at Hendrick Lexus Charlotte. We are thrilled to hear that Michael provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 14, 2026

Excellent place, courteous staff and supreme service. 👍 Michael Mirek is awesome person to deal with. More

by vimalaminmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Mar 17, 2026 -

Hendrick Lexus Charlotte responded

Vimalaminmd thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words Michael and our team. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!