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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,563 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,564 reviews

January 30, 2026

Michael Mirek was great! !! Thankfully he was the one helping me. Got me going in a minimum time. Thank you Michael!! More

by Jim K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Feb 04, 2026 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2026

Clayton was my service advisor yesterday. He was excellent! He listened carefully and answered any questions I had. He was a delight to talk with! More

by wandaoliverallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
Jan 31, 2026 -

Hendrick Lexus Charlotte responded

Wandaoliverallen, we are so happy to read such a great review about Hendrick Lexus Charlotte!

January 27, 2026

My service caretaker is Mike Milek. Always professional and provides me timely and accurate updates. He has been with me now for six years ...no complaints. Liz More

by lzbthnlsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 30, 2026 -

Hendrick Lexus Charlotte responded

Lzbthnlsn, your wonderful feedback and rating mean a lot to us. Thank you for choosing Hendrick Lexus Charlotte!

January 27, 2026

Excellence Service. The service lanes were full but Michael Mirek processed me in and in no time my service was completed. Exceptional cleaning of windows and body. More

by JimC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 29, 2026 -

Hendrick Lexus Charlotte responded

Jimc, thank you for sharing your positive experience!

January 26, 2026

Very easy and great service. Scheduled online and was able to request a loaner. Vanessa helped me. She was fantastic! It’s a 20 year old Lexus and we would not take it any where More

by Kathieharper3354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Jan 29, 2026 -

Hendrick Lexus Charlotte responded

Thank you for the kind words about the guidance of Vanessa. It means the world that you trust us to take care of your 20 year old Lexus! Until the next time we meet, take care!

January 25, 2026

Mike Mirek was an outstanding Lexus representative. He was thorough, knowledgable, and professional. He facilitated all needed actions and kept me informed. More

by ptscjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 29, 2026 -

Hendrick Lexus Charlotte responded

Thank you for the great review! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

January 24, 2026

Mike Mirek is our go to service advisor. Professional and courteous. We chose Hendrick Lexus Charlotte as our preferred dealership for all our automotive needs since moving here to the Charl More

by 13genfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen, Michael Mirek, Aaron Gordy, BJ Muckelvene, Ivan Blair, Michele Hanrahan
Jan 26, 2026 -

Hendrick Lexus Charlotte responded

We are so pleased to be your preferred choice for anything automotive. We appreciate you and look forward to doing business with you again in the future.

January 23, 2026

Great, prompt and friendly service. Mike was friendly and courteous. I highly recommend Hendrick Lexus. More

by Carolyn Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 26, 2026 -

Hendrick Lexus Charlotte responded

Thank you for choosing Hendrick Lexus service center. We appreciate you and your recommendation. Please let us know if you need anything at all.

January 23, 2026

Michael Mirek is great as always to work with! !! Michael is very knowledgeable and just simply a pleasure to work with!!! Michael NEVER disappoints!! More

by cmccotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 26, 2026 -

Hendrick Lexus Charlotte responded

We agree, Mike is amazing and never disappoints! We look forward to your next visit

January 23, 2026

Great service. But very expensive! Go go go go go go go go go go More

by fbeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Jan 24, 2026 -

Hendrick Lexus Charlotte responded

Hello Fbeane, thank you; we appreciate your feedback!