Hendrick Lexus Charlotte

Comfortable waiting area. Courteous and knowledgeable representatives in the parts department. Helpful and friendly advisors. Our advisor, Marisa Kovaly, exceeded my expectati Courteous and knowledgeable representatives in the parts department. Helpful and friendly advisors. Our advisor, Marisa Kovaly, exceeded my expectations by getting a labor quote for a potential future part installation. More

Michele Hanrahan and Ralph Yerkes were excellent to work with! They made everything so smooth and easy. Great experience! with! They made everything so smooth and easy. Great experience! More

The level of trust Jeff Granzen (our service advisor) has built over the years makes Hendrick Lexus an easy pick for replacing our vehicles. Service matters and he has always been there for us! Today we ac built over the years makes Hendrick Lexus an easy pick for replacing our vehicles. Service matters and he has always been there for us! Today we acquired another new vehicle from Bruce Fredette (sales) who after spending hours with us yesterday showed up on his day off for our pickup. A big thank you to Ralph Yerkes for all the great tech lessons today. And thank you to Jaylen Rudisell and Ivan from finance for making it all happen with a smile. More

Geron Helling, Jackie & Ralph Yerkes were all great. Could not have been more helpful. They were all very courteous as well Could not have been more helpful. They were all very courteous as well More

I am EXTREMELY satisfied purchasing a new 2025 Lexus RX 350 at Hendrick Lexus Charlotte. We live over 250 miles away on Hilton Head Island. This dealership is beyond impressive to say the least! I’ve been 350 at Hendrick Lexus Charlotte. We live over 250 miles away on Hilton Head Island. This dealership is beyond impressive to say the least! I’ve been in the Hendricks family now for the last 11 years and my 2014 Toyota RAV4 is still running great at 300,000 miles. Kudos to Chris Haynes and Ryan Cawley at Hendrick Toyota Concord! I’ve been shopping for many months in SC and have been to multiple dealerships but NONE of them come close in comparison to Hendrick Lexus Charlotte. I referred my fiancé to this dealership 2 years ago and have experienced the excellent service he received from Paul Tsiolkas (Business Manager) and continues to receive with Brian Dowless (Service Manager). Geron Helling was my Salesperson. Geron was patient, honest, knowledgeable and the videos he provided, sealed the deal! Can’t thank him enough for helping me find exactly what I wanted. Will Adams was incredible teaching me all of the car’s technology. He was friendly, smart and professional. Additionally, this is my first time financing a car and Paul Tsiolkas (Business Manager) was beyond helpful, intelligent and in my opinion, the BEST! I requested Brian Dowless as my Service Manager and we will refer many others to this dealership without hesitation! More

Service always work to get you in and out in a timely fashion. Work and service is quality. fashion. Work and service is quality. More

Thanks for always recognizing my military service and the Lexus discount. Always appreciate having a loaner. The communication by the team is fantastic! One of the most important reasons I stay driving a Le Lexus discount. Always appreciate having a loaner. The communication by the team is fantastic! One of the most important reasons I stay driving a Lex is the customer service at the dealership! More

Good service and short wait times. Michael Mirek is helpful and proactive on addressing potential issues. Michael Mirek is helpful and proactive on addressing potential issues. More

Very professional and thorough service. Couldn’t be happier. Michael Mirek handled everything to my total satisfaction. Couldn’t be happier. Michael Mirek handled everything to my total satisfaction. More

Adrian is always very helpful with our new Lexus GX! Our car has visited the shop as Lexus had some repairs needed but our efforts were minimal thanks to the care Hendrick Lexus showed! Easy, fast and c Our car has visited the shop as Lexus had some repairs needed but our efforts were minimal thanks to the care Hendrick Lexus showed! Easy, fast and competent repairs... can't ask for anything more :) More