
Hendrick Lexus Charlotte
Charlotte, NC
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My car got a flat tire over the weekend, and lexus was able to put on a new tire Monday morning. Marisa and the service were very helpful, making a stressful situation go smoothly. able to put on a new tire Monday morning. Marisa and the service were very helpful, making a stressful situation go smoothly. More
Salesman, Lucas Cooper, was the best--taking plenty of time to show the vehicle, answering any questions, and then having the vehicle cleaned, new tires put on and new battery with the sale. There are sti time to show the vehicle, answering any questions, and then having the vehicle cleaned, new tires put on and new battery with the sale. There are still honest salesman out there. Rebecca Brewton with the Hendrick tech team could answer any questions on the tech capabilities of the Lexus. More
Absolutely excellent service from the crew at Hendrick Lexus. Marisa Kovaly was my service agent and took care of everything that needed to be done with my car. I couldn't have asked for a better experie Lexus. Marisa Kovaly was my service agent and took care of everything that needed to be done with my car. I couldn't have asked for a better experience. Thank you. More
Michael Myrick is very personable and thorough in his dealings with me. He always makes sure my car gets the best treatment. I can always count on him. dealings with me. He always makes sure my car gets the best treatment. I can always count on him. More
Michael Myrick is the primary reason I own four Lexus vehicles! Exceptional service, great communication and always feel I am being fairly treated!! vehicles! Exceptional service, great communication and always feel I am being fairly treated!! More
As always, I had a wonderful experience at Hendrick Lexus Charlotte. My usual service advisor was out sick so I was assigned to Marisa Kovaly. Marisa was amazing. She did an excellent job explaining what ne Charlotte. My usual service advisor was out sick so I was assigned to Marisa Kovaly. Marisa was amazing. She did an excellent job explaining what needed to be done and what my options were regarding the timeline for completion of the recommended maintenance. Marisa is very knowledgeable and thorough. I highly recommend Marisa and Hendrick Lexus Charlotte for all of your car maintenance needs. More
This was my first time at this dealership, but I had an excellent experience. I can not thank Michael Mirek enough for his help with getting my car up and running! excellent experience. I can not thank Michael Mirek enough for his help with getting my car up and running! More