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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,739 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,739 reviews

January 25, 2026

Mike Mirek was an outstanding Lexus representative. He was thorough, knowledgable, and professional. He facilitated all needed actions and kept me informed. More

by ptscjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 29, 2026 -

Hendrick Lexus Charlotte responded

Thank you for the great review! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

January 24, 2026

Mike Mirek is our go to service advisor. Professional and courteous. We chose Hendrick Lexus Charlotte as our preferred dealership for all our automotive needs since moving here to the Charl More

by 13genfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen, Michael Mirek, Aaron Gordy, BJ Muckelvene, Ivan Blair, Michele Hanrahan
Jan 26, 2026 -

Hendrick Lexus Charlotte responded

We are so pleased to be your preferred choice for anything automotive. We appreciate you and look forward to doing business with you again in the future.

January 23, 2026

Michael Mirek is great as always to work with! !! Michael is very knowledgeable and just simply a pleasure to work with!!! Michael NEVER disappoints!! More

by cmccotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 26, 2026 -

Hendrick Lexus Charlotte responded

We agree, Mike is amazing and never disappoints! We look forward to your next visit

January 23, 2026

Great, prompt and friendly service. Mike was friendly and courteous. I highly recommend Hendrick Lexus. More

by Carolyn Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jan 26, 2026 -

Hendrick Lexus Charlotte responded

Thank you for choosing Hendrick Lexus service center. We appreciate you and your recommendation. Please let us know if you need anything at all.

January 23, 2026

Hrndricks sales, finance and technology staff are the best. Geron, Donte and Ralph provided seamless service and adequate delivery. More

by Alfred Phillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donte, Michael Mirek, Geron Helling
Jan 27, 2026 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 23, 2026

Great service. But very expensive! Go go go go go go go go go go More

by fbeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Jan 24, 2026 -

Hendrick Lexus Charlotte responded

Hello Fbeane, thank you; we appreciate your feedback!

January 22, 2026

Our experience at Hendrick Lexus Charlotte was a very relaxing and easy experience!! Will not deal with anyone else!! More

by amybest226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isa Rodriguez
Jan 24, 2026 -

Hendrick Lexus Charlotte responded

We're glad to hear Isa delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 22, 2026

Josh and Lexus were amazing and communicative. Took a little more than we thought, but the rental helped! More

by valeriecizl
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh
Jan 24, 2026 -

Hendrick Lexus Charlotte responded

Valeriecizl, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

January 21, 2026

Marisa, was awesome, Showed up and asked if she could get the recall fixed. She said no problem, Next day I get a txt car is ready!!!!!!!!!! WOW great service and awesome Service Writer!!!!!!!!!! Go SEE Mari More

by tahoe2469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa
Jan 23, 2026 -

Hendrick Lexus Charlotte responded

Hi Tahoe2469, we are very happy to hear that Marisa delivered such a positive experience! We hope you have a great day!

January 16, 2026

The whole experience at Hendrick Lexus was wonderful. When I arrived to buy my car it was out front with a big bow on it. I was welcomed by the front desk offered a nice lounge to sit in and snacks and d More

by laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber in Technology , Michael Mirek, Thomas Bridges
Jan 17, 2026 -

Hendrick Lexus Charlotte responded

Laura, we are so glad that your experience was top notch! We are always available should you need any assistance! We hope you have wonderful weekend!

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