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Hendrick Lexus Charlotte

Charlotte, NC

5.0
3,088 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 3,088 reviews

September 03, 2023

Vanessa Hardley was eager and willing to go the extra mile.. Very helpful and resourceful. More

by jcharris.swos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Sep 07, 2023 -

Hendrick Lexus Charlotte responded

Jcharris.swos, we're so glad that we were able to go above and beyond your expectations! Great job Vanessa!

September 02, 2023

Aaron did a great job answering all of our questions about the RX 350 that we bought. He wasn’t pushy, but he was very knowledgeable and positive. Zay then spent time helping us set up our phones, an More

by D & Ma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zay Patterson, Aaron Gordy
Sep 07, 2023 -

Hendrick Lexus Charlotte responded

D & Ma, your satisfaction is our top priority. Glad to hear you have a great experience with Isaiah and Aaron! Until the next time we meet, take care!

September 01, 2023

I prefer visiting this dealership over any other. Vanessa Hardley is helpful , thorough and courteous More

by Ijamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Sep 08, 2023 -

Hendrick Lexus Charlotte responded

Hi Ijamison, thank you so much for your positive comments about Hendrick Lexus Charlotte!

September 01, 2023

I’ve been a very happy client for 18 years and have purchased three cars from Hendrick Lexus. The service is outstanding each and every time and my service advisors Michael Mirek and Vanessa Hardley ar More

by Juanseta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Minich, Jeffrey Granzen, Josh Mohr, Michael Mirek, Erin Gast, Vanessa Hardley
Sep 08, 2023 -

Hendrick Lexus Charlotte responded

Juanseta, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 01, 2023

Clean, fast, friendly and knowledgeable staff. My service rep, Vanessa Hardley, goes out of her way each time to make sure I understand exactly what is happening. In the eight years I’ve been goin More

by Naim’speg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa. Also a Josh. Equally good
Sep 08, 2023 -

Hendrick Lexus Charlotte responded

Naim’speg, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 01, 2023

Vanessa made my service visit exceptional. Lexus is a great brand and the customer service matches. More

by attymh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Sep 07, 2023 -

Hendrick Lexus Charlotte responded

Attymh, we are glad we could help! We look forward to your next visit!

August 31, 2023

Great sales team and overall experience as well as best price around. Thanks to Jennifer, Jaysen, and Rebecca. More

by Go Braves!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Deal, Jaysen Coffil, and Rebecca Brewton
Sep 05, 2023 -

Hendrick Lexus Charlotte responded

Go Braves!, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Kudos to our team mates that made your experience so wonderful! Until the next time we meet, take care!

August 29, 2023

Hendrick Lexus Charlotte is a great place to purchase and have my Lexus Serviced. I’ve worked with Service Consultant Michael Mirek since I purchased my current Lexus. I know I can rely on his technical know More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 03, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope to be of service to you again in the future. We hope you have a great day!

August 24, 2023

My wife and I have been using Michael Mirek at Hendrick Lexus Charlotte for 3 years now. Michael has always been professional, courteous and efficient. We couldn't ask for anyone better! More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 30, 2023 -

Hendrick Lexus Charlotte responded

Jm, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Mike every time you visit. Thank you for the support over the past 3 years. Have a great weekend!

August 24, 2023

Fantastic. Michael Mirek does a great job. Professional is an understatement. The service department is top notch. More

by Garyj0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 30, 2023 -

Hendrick Lexus Charlotte responded

Garyj0108, we're so glad that we were able to go above and beyond your expectations! Thank you for the support! Have a great weekend.

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