Hendrick Lexus Charlotte

Michael Mirek is the main reason that I keep bringing my CRV to Hendrick Lexus for service. The service is good, and loaners are available if it's a big service. CRV to Hendrick Lexus for service. The service is good, and loaners are available if it's a big service. More

I try to book service with Clayton King because he is always very pleasant and reviews the needed service and cost upfront. If anything is found that wasn’t covered he comes to me with recommendations an always very pleasant and reviews the needed service and cost upfront. If anything is found that wasn’t covered he comes to me with recommendations and gets approval for any additional work. He is great to work with. More

Clayton King always provides the exceptional service. He truly cares about YOU and the service he provides He truly cares about YOU and the service he provides More

Brian Dowless was extremely helpful, professional and kind while helping me with my 70,000 mile check up kind while helping me with my 70,000 mile check up More

Brian D. is always in an upbeat, cheerful mood, making the process a pleasant one regardless of the car, time of day, or issue that may be presented. Enjoy is always in an upbeat, cheerful mood, making the process a pleasant one regardless of the car, time of day, or issue that may be presented. Enjoy working with him and the personal touch he gives his customers More

Our service experience with Brian Dowless went very well, as usual. Brian goes the extra mile to arrange scheduling, availability of needed parts, and keeping us informed throughout the service process. He's as usual. Brian goes the extra mile to arrange scheduling, availability of needed parts, and keeping us informed throughout the service process. He's also very professional, knowledgeable of the Lexus brand, and personable. We work with Brian for all our service needs, and will continue to do so in the future. More

Brian Dowless was hands down the best experience I’ve ever had at a service department of any kind especially being a woman , They’re usually intimidating!!! ever had at a service department of any kind especially being a woman , They’re usually intimidating!!! More

Brian Dowless is an excellent service rep He is very friendly and worked very hard to get my car serviced and back to me in a reasonable time. The dealership is a very nice place to "hang out" while wa friendly and worked very hard to get my car serviced and back to me in a reasonable time. The dealership is a very nice place to "hang out" while waiting on your car. More

Brian Dowless was our consultant who helped us. He was very freindly and new all our problems and get it resolved quickly. Very happy with his service. He was very freindly and new all our problems and get it resolved quickly. Very happy with his service. More

Michael Mirek was great to work with, good timing on dropping off /pickup, and the communication was great. dropping off /pickup, and the communication was great. More