Hendrick Lexus Charlotte

Excellent service from Marisa Kovaly! A pleasure to do business with Marisa. Hope to see her again! A pleasure to do business with Marisa. Hope to see her again! More

Marisa Kovaly was professional, friendly, and very patient answering my questions. I highly recommend Marisa and will request her for future appointments. patient answering my questions. I highly recommend Marisa and will request her for future appointments. More

Chris and Amber did a great job. Chris helped me find the car with the power and ride I was looking for and Amber showed me how to use the accessories. Chris helped me find the car with the power and ride I was looking for and Amber showed me how to use the accessories. More

Great selection of cars; good prices; professional and friendly staff; excellent customer service. Special thanks to Duke Hergatt, our sales representative, who helped me and my husband find the right c friendly staff; excellent customer service. Special thanks to Duke Hergatt, our sales representative, who helped me and my husband find the right car for the right price. We also thank Amber Johnson, from Technology. She rocks! So much knowledge to share with us and she is willing to meet with us again for a refreshing course and to answer any questions anytime! We definitely recommend this dealership. More

Very positive experience when buying a new 2025 Lexus on Thursday. Everyone was friendly, informative and professional! Thursday. Everyone was friendly, informative and professional! More

My experience at Hendrick Lexus Charlotte was truly exceptional, with outstanding service provided from start to finish. Each person I encountered displayed remarkable courtesy, knowledge, and patience exceptional, with outstanding service provided from start to finish. Each person I encountered displayed remarkable courtesy, knowledge, and patience. Brian (B.J.), my sales representative, was outstanding in assisting me with vehicle selection, explaining model differences, and providing unwavering support throughout. Ivan, the finance specialist, conducted a thorough review of the lease agreement, explained warranty options in detail, and responded to all our questions. Amber, our tech expert, excelled in setting up the app, connecting my phone to CarPlay, and addressing technical queries. Overall, I am extremely satisfied with my experience, and I highly recommend Hendrix Lexus of Charlotte. Their expertise made the car-buying process stress-free, and I am thrilled with the service and my new car. More

Vanessa Hartley and her service team at Lexus on Independence Blvd. do an outstanding job maintaining my Lexus RX 350. Vanessa is a professional in her work and very patient answering my questions. Independence Blvd. do an outstanding job maintaining my Lexus RX 350. Vanessa is a professional in her work and very patient answering my questions. She always makes me feel welcome when I bring my car in for a service. Lexus is fortunate to have her on the staff! More

Ralph Yerkes was great showing me all the tech. Geron Helling was fantastic and patient. Geron Helling was fantastic and patient. More

We had a wonderful experience working with the sales professionals/specialists at Hendrick Lexus… we were treated with respect throughout the process… Working with Erin Gast and Ralph Yerkes was an extr professionals/specialists at Hendrick Lexus… we were treated with respect throughout the process… Working with Erin Gast and Ralph Yerkes was an extreme pleasure… they were both very thorough and knowledgeable during the sales presentation and the technology process of going over the workings of the car. A wonderful experience. More

Kelvin Parsons, Paul and Will Adams were excellent! They took great care of me! Thanks! They took great care of me! Thanks! More