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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,445 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,445 reviews

October 31, 2025

The sales team at Hendrick Lexus was very attentive and friendly. Buying a was not a stressful experience . It was easy getting in and out of the dealership despite Independence Blvd (74) traffic. Being a More

by Iamashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adeola
Nov 02, 2025 -

Hendrick Lexus Charlotte responded

We’re so glad you had a good experience with Ola. He is new to our team but already we can tell how lucky we are to have him aboard. Don’t hesitate to reach out if you need anything at all. Thanks again.

October 31, 2025

Service staff is excellent. Everything was clearly communicated and all my questions were answered. The waiting area is comfortable with many well stocked beverage options. My More

by djnoon78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz
Nov 02, 2025 -

Hendrick Lexus Charlotte responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 31, 2025

HENDRICK Lexus is the BEST. Friendly, competent, helpful and fast. I have been a customer for over 20 years More

by Jeffrey Gitomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Nov 02, 2025 -

Hendrick Lexus Charlotte responded

Thank you for the kind words, Jeffery.We look forward to your next visit! Take care!

October 30, 2025

Clayton, Abby, Brandi and the service team do an amazing job, they keep me fully aware of the processes and any issues they find. Their work is world class and I wouldn't dream of taking my car anywhere els More

by brd1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr, Michael Mirek, Mike Underwood, Brian Dowless, Clayton King, Dave Machold, Godrey Hernandez, Marija Snow, Vanessa Hardley
Oct 31, 2025 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us! We love it when our guests brag on our team mates! We hope you have a great day!

October 30, 2025

Jordan was very thorough and helped me fix the pesky "Reset Your PIN" issue - otherwise the car is awesome! More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 31, 2025 -

Hendrick Lexus Charlotte responded

Hi Jj, we are very happy to have provided you with such a positive experience. Please let us know if you need anything!

October 30, 2025

Jordan was so amazing I came in with a couple questions and he spent a lot of time with me answering all them More

by liztrimble40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Bridges
Oct 31, 2025 -

Hendrick Lexus Charlotte responded

Liztrimble40, it's experiences like yours that really keep us motivated! Please let us know if you have any further questions.

October 29, 2025

Had an amazing experience at Hendricks Lexus. The personal experience with Rebecca showing me the different features of my car and ensuring I was familiar with the basics of my car. Kelvin also d More

by sherlatimer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Parsons
Oct 29, 2025 -

Hendrick Lexus Charlotte responded

Sherlatimer, we're happy to hear you had such a positive experience with Rebecca, Kelvin, and the rest of our team! We konw you are going to love your new Lexus! Let us know if you need anything.

October 29, 2025

Great experience! Had a lot of laughs and great customer service. Process was easy and the gentleman were a pleasure to work with. Kelvin Parsons, Ivan Blair, and Ralp More

by aejonesmarch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes , Ivan Blair, Kelvin Parsons
Oct 30, 2025 -

Hendrick Lexus Charlotte responded

Aejonesmarch, we're glad you had such a wonderful experience with us! Please reach out to our team if you need anything additional.

October 28, 2025

Michael Mirek is exceptional in his role! I know I never have to worry about being sold a bunch of services I don't really need. He's been a great steward of my best interests every time I sh More

by chicks66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 28, 2025 -

Hendrick Lexus Charlotte responded

Chicks66, we're happy to hear you have positive experiences each and every time you visit with Mike and our team! Thank you for sharing.

October 28, 2025

Jordan was so very help show me everything on my car and answered all my questions More

by cmfleming2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Oct 29, 2025 -

Hendrick Lexus Charlotte responded

Cmfleming2012, thank you so much for the positive review! Jordan and our team are here to help should you have any follow up questions. Have a great day!