Hendrick Lexus Charlotte

Great buying experience! From the salesman Kelvin to the tech guy Ralph to the finance guy Paul great experience. From the salesman Kelvin to the tech guy Ralph to the finance guy Paul great experience. More

Thanks for your service. Everyone so supportive and professional. Special thanks to Vanessa hardley. Great!!! Everyone so supportive and professional. Special thanks to Vanessa hardley. Great!!! More

Service was carried out quickly and process very efficient. I like the professionalism of the Lexus team. efficient. I like the professionalism of the Lexus team. More

Michael Mireck provided excellent customer care. Car inspection done expeditiously. All waiting areas creates a home environment. Car inspection done expeditiously. All waiting areas creates a home environment. More

It is always a pleasure to do business with Hendrick Lexus. The folks are friendly, knowledgeable, and professional. Lexus. The folks are friendly, knowledgeable, and professional. More

Marisa Kovaly is a terrific resource at Hendrick Lexus! I always request her when I make an appointment. She is accurate with her time and cost estimates. She answers my questions clearly. I look forwa I always request her when I make an appointment. She is accurate with her time and cost estimates. She answers my questions clearly. I look forward to my appointment this week. More

My recent regular scheduled maintenance visit was excellent. Quickly made the appointment with Michael Mirek as my Service Rep. He called to let me know what was being addressed during that service excellent. Quickly made the appointment with Michael Mirek as my Service Rep. He called to let me know what was being addressed during that service visit and sent a video of the service tech discussing the possibility of new tires in about 9 months depending upon use. I saw the calibrations on the video. The service tech also shared what would be addressed next scheduled visit. I appreciate the attention to detail and fantastic customer service. Micheal Mirek has years of experience with Lexus and an abundance of knowledge about their cars. I appreciate his depth of experience and great communication. More

The service tech, Mr. Mike Underwood, should be used to tailor all your techs. He handles all my needs at the specified times and monies from the start of my request and Mike Underwood, should be used to tailor all your techs. He handles all my needs at the specified times and monies from the start of my request and keeps me informed as to estimates and completion dates as well as getting me a loaner vehicle. I depend on him to take care of my needs without spending all my monies and have told him to pretend that I am his daddy in doing so he makes decisions from info from your complete staff. That is why I use Hendrix Lexus for my maintenance. Keep up the good work. More

Supportive sale representative. However, when it came to paper work, the financial manager was rude. I think because he can’t sale extra package. He looked funny with the way he act However, when it came to paper work, the financial manager was rude. I think because he can’t sale extra package. He looked funny with the way he acted. Anyway, I won’t be back to purchase another vehicle in the future. This was the second vehicle that I experienced at the same dealer. It looks bad as brand calls luxury vehicle. More

People there are very nice and professional, giving us a lot useful information and helping me choose a good car. lot useful information and helping me choose a good car. More