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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,140 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,140 reviews

May 13, 2025

Easy to schedule, easy to check-in, clear info, good notifications, easy to pick-up. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
May 15, 2025 -

Hendrick Lexus Charlotte responded

Alex, thank you so much for the positive review! We hope you have a great day!

May 13, 2025

I had my vehicle in for routine maintenance. This dealership is always professional and always provides thorough service. Mike Mirek was so helpful! More

by Brandi
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 16, 2025 -

Hendrick Lexus Charlotte responded

Brandi, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 13, 2025

I came for my first servicing and I was in and out within an hour! So pleased! More

by Hunnihome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz
May 16, 2025 -

Hendrick Lexus Charlotte responded

Hunnihome, we really appreciate your positive review! We're glad we were able to get you in and out. Until the next time we meet, take care!

May 12, 2025

Adrian Cruz was very friendly, accommodating, and easy to work with. 10/10 recommend his service! More

by taylorbarnes5492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz
May 14, 2025 -

Hendrick Lexus Charlotte responded

Taylorbarnes5492, your wonderful feedback and rating mean a lot to us. Thanks again for choosing Hendrick Lexus Charlotte!

May 12, 2025

This is the third Lexus RX I have purchased from Hendrick Lexus Charlotte. Thank you to Michele Hanrahan for making my “remote” purchase easy and Will Adams for introducing me to the new technology in my 202 More

by Robertwhalen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Adams, Ivan Blair, Michele Hanrahan
May 14, 2025 -

Hendrick Lexus Charlotte responded

Robertwhalen, thank you for the high star rating! We appreciate your business and know you will love your new Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2025

My dealership experience and interface with Michael Mirek was excellent. He always is very professional and explains any service activities I may have questions about. I like working with Michael and lo More

by JimC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 14, 2025 -

Hendrick Lexus Charlotte responded

Jimc, thanks for your praise and kind comments about our team. We'll be sure to pass these generous comments on to our team. Have a great day!

May 10, 2025

I had the easiest and best experience buying a car from Hendrick Lexus in Charlotte, the staff was helpful and didn’t try to over sell me on anything. Highly recommend this dealership, Michele, Jaylen and More

by Alisamk707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton, Jaylen Rudisell, Michele Hanrahan
May 14, 2025 -

Hendrick Lexus Charlotte responded

Alisamk707, thank you so much for your high rating and employee praise! We're looking forward to your next visit with us!

May 10, 2025

I love the Lexus dealership! Always top tier professional service. Marisa Kovaly was exceptional! She definitely made my experience worth my while . More

by Raine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Gast
May 14, 2025 -

Hendrick Lexus Charlotte responded

Raine, we are so happy to read such a great review about Hendrick Lexus Charlotte!

May 09, 2025

Marisa Kovaly has been amazing! Helpful and honest! I have had other tech's at your dealership over the years Erwin (I do not remember her last name) was amazing, but Marisa's knowl More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly, Brandon Culpepper
May 14, 2025 -

Hendrick Lexus Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 08, 2025

Adrian was provided excellent service. He is knowledgeable and provided me with good advice as well as prompt response and follow up. More

by babbo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Cruz-Cordero
May 10, 2025 -

Hendrick Lexus Charlotte responded

Babbo3, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!