Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,731 Reviews
Call Dealership (844) 423-0768
View Awards

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 2,731 reviews

April 25, 2026

Very customer focused. Great sales rep (Nick Mainer & Jasmine Hallman), wonderful Concierge, Ralph Yerkes, fabulous Business Manager, Paul Tsiolkas. Great experience from a More

by jg5448464
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Hallman assisted Nick due to a previously scheduled customer appointment. , Nick Mainor
Report | Print
Apr 28, 2026 -

Hendrick Lexus Charlotte responded

Jg5448464, thank you so much for taking the time to share about your recent sales experience with Nick, Jasmine, Ralph, and Paul at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Charlotte family!

Apr 28, 2026 -

jg5448464 responded

Well deserved words of affirmation and praise. My husband & I agreed that of the 5 times purchasing, thus most recent purchase & team that we worked with was the absolute best and we’ve been pleased each & every time but this was a 5 🌟 experience. Hendrick treats everyone like family!

April 24, 2026

Service technicians were knowledgeable and helpful. Problems were clearly communicated and resolved promptly. Service was timely initiated. More

by Vickithaxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Romero
Report | Print
Apr 28, 2026 -

Hendrick Lexus Charlotte responded

Vickiethaxton, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Jesse. Thank you for being part of our Hendrick Lexus Charlotte family!

April 24, 2026

I had a great experience with the service department at Lexus of Charlotte. Starting with Finn who was very polite and accommodating. Godfrey my service advisor was very detailed. Christian was very kind a More

by carlin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finn Carlin and Christian Ramirez, Godrey Hernandez
Report | Print
Apr 27, 2026 -

Hendrick Lexus Charlotte responded

Chrissy, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Godfrey, Finn, and Christian. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

April 23, 2026

Very efficient and professional service by Josh Mohr and team for several service items including oil and lube, inspection, recall and gas lid issue. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
Report | Print
Apr 26, 2026 -

Hendrick Lexus Charlotte responded

Greg, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Josh. Thank you for being part of our Hendrick Lexus Charlotte family!

April 21, 2026

Staff did a great job throughout the entire process. I was in and very quickly. More

by ecupirates90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Cooper
Report | Print
Apr 25, 2026 -

Hendrick Lexus Charlotte responded

Ecupirates90, thank you so much for taking the time to share about your recent sales experience with Lucas and our team at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Charlotte family!

April 21, 2026

Dave is always above and beyond awesome! Rest of the staff is amazing as well! More

by lori.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Apr 25, 2026 -

Hendrick Lexus Charlotte responded

Lori.White, thank you so much for taking the time to share about your recent service experience with Dave at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and are blown away by your kind words. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

April 21, 2026

It is great to know that with an early appointment you have options to have coffee, tea etc More

by Gerardedouarzin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Report | Print
Apr 25, 2026 -

Hendrick Lexus Charlotte responded

Gerardedouarzin, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Vanessa. Thank you for being part of our Hendrick Lexus Charlotte family!

April 20, 2026

Mike Underwood worked with me today and as usual all was professional and perfect. I now live in RDU Triangle area and made the trip to Charlotte in order to have Mike and Team take care of my car. Thank yo More

by ylawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
Apr 24, 2026 -

Hendrick Lexus Charlotte responded

Ylawson, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Mike. Thank you for being part of our Hendrick Lexus Charlotte family!

April 20, 2026

Nick Mainor and the staff were great to work with. Thank you so much for your service. More

by Zhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mainor
Report | Print
Apr 20, 2026 -

Zhi responded

Great

Apr 20, 2026 -

Zhi responded

Very nice work and great job

Apr 24, 2026 -

Hendrick Lexus Charlotte responded

Zhi, thank you so much for taking the time to share about your recent experience with Nick and our team at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!

April 19, 2026

Jesse Romero was very attentive, informative, helpful and accommodating when I brought my RX350 in to get new tires due to a flat. I appreciate his excellent customer service! More

by Mrs Boergert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse romero, Mike Underwood
Report | Print
Apr 22, 2026 -

Hendrick Lexus Charlotte responded

Mrs Boergert, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Jesse. Thank you for being part of our Hendrick Lexus Charlotte family!

1
2
3
4
...
274