Hendrick Lexus Charlotte

Jasmine made our second purchase from Hendrick Lexus even better than the first. She listened to our needs, was kind and patient and helped us pick out the perfect vehicle. She made the experience a great on better than the first. She listened to our needs, was kind and patient and helped us pick out the perfect vehicle. She made the experience a great one for us. More

Excellent customer service and support staff. I purchased my next car 2 months ago it was an excellent buying experience. I purchased my next car 2 months ago it was an excellent buying experience. More

I have been using Hendricks Lexus for years and Mick Mirek has been the service mgr that has helped me since he came and always follows through, I have never had a problem. I feel I have been taken care Mirek has been the service mgr that has helped me since he came and always follows through, I have never had a problem. I feel I have been taken care of. More

Jordan is patient and kind and helpful! !!! Highly recommend!!!! Great attitude and presentation for understanding my new car! !!! Highly recommend!!!! Great attitude and presentation for understanding my new car! More

They were great at getting back to me fast and were flexible on appointment times. My whole deal took around 3 hours instead of the days I sometimes have had to negotiate in the past. Also, I was out o flexible on appointment times. My whole deal took around 3 hours instead of the days I sometimes have had to negotiate in the past. Also, I was out of town and had to wait a week to drop off my trade-in and pick my car up and they were more than happy to accommodate. They helped me learn all the tech in my car as well. Will add pics of the new car once I take them, but I've had it almost a week now and am quite pleased. More

David Machold was very personable & helpful during our visit. We are very pleased with our visit. Mr. Machold visit. We are very pleased with our visit. Mr. Machold More

We had a great buying experience, they were patient with us through the buying process and worked with us to get the purchase of our new car within our budget. us through the buying process and worked with us to get the purchase of our new car within our budget. More

Been working with Hendrick Lexus for years. I've bought multiple vehicles from them and have them exclusively serviced there. Always a great experience and fairly priced. I've bought multiple vehicles from them and have them exclusively serviced there. Always a great experience and fairly priced. More

The dealership was very nice and had our first 5000 miles service completed. Clayton King was our service advisor and kept us informed about the service and time service would be completed. Looking forward service completed. Clayton King was our service advisor and kept us informed about the service and time service would be completed. Looking forward to seeing everyone again for the 10000. Visit was very nice and waiting area was great. More

We've driven Lexus since 1992 and have been satisfied customers all those years. The cars are great and the service representation has been even better. Jeff Granzen has been our rep for many years and h customers all those years. The cars are great and the service representation has been even better. Jeff Granzen has been our rep for many years and his work is excellent. We trust him completely. More