Hendrick Lexus Charlotte

Ralph Yerkes did a wonderful job demonstrating my new hybrid Lexus. Thank you for being so through! hybrid Lexus. Thank you for being so through! More

Hendrick Lexus of Charlotte continues to provide excellent customer service from the beginning of the sales experience to the very end, with special attention to every detail. It was a joy to purcha excellent customer service from the beginning of the sales experience to the very end, with special attention to every detail. It was a joy to purchase a vehicle in a very pleasant atmosphere, while being served by experienced and friendly sales staff. Thank you HLC, for a dynamic purchase experience! A very satisfied customer, driving my 4th new vehicle purchased from HLC! Sandra Vincent More

Great experience Bruce and Ralph were very helpful throughout I appreciate their help through the process throughout I appreciate their help through the process More

A special thank you to Hendricks Lexus of Charlotte for the outstanding service I am provided every time I visit the dealership for regular maintenance. I am especially appreciative of Vanessa Headley for the outstanding service I am provided every time I visit the dealership for regular maintenance. I am especially appreciative of Vanessa Headley for her professionalism as a personal car advisor. Vanessa goes beyond the typical customer service and offers supreme customer care. She is attentive to detail and takes time to listen to you about any concerns you may have about your vehicle. She follows up each visit with a text and a call to make you are satisfied with the service you were provided. Thank you Vanessa for being the ultimate advisor! More

Vanessa is the best customer service rep at Hendrick! ! Thank you so much for an amazing job!! ! Thank you so much for an amazing job!! More

Great customer service and friendly staff! Always greet me with a smile each time I visit the dealership. Always greet me with a smile each time I visit the dealership. More

Excellent service always! Besides the great cars, this service department is why I keep choosing Hendrick Lexus! Thanks!!! Besides the great cars, this service department is why I keep choosing Hendrick Lexus! Thanks!!! More

I have been extremely pleased with the service provided at the Hendrick Lexus on Independence and especially with Vanessa Hardley, my service consultant. She and the various service technicians are very p at the Hendrick Lexus on Independence and especially with Vanessa Hardley, my service consultant. She and the various service technicians are very professional and thorough in explaining the service performed or needing to be performed on my vehicle. I also bring it back to the dealership for service because I feel they are reliable. More

Every single person i've worked with from Sales, Financing and Service... All exceed expectations, go above and beyond and are an absolute pleasure to work with. Financing and Service... All exceed expectations, go above and beyond and are an absolute pleasure to work with. More

The staff is friendly and is always ready to be of service. Marisa Kovaly was a service representative that was informative and knowledgeable about the Lexus brand. I had a minor issue with how my veh service. Marisa Kovaly was a service representative that was informative and knowledgeable about the Lexus brand. I had a minor issue with how my vehicle felt turning left after a cold start. We discussed possible issues all the while making sure she passed my concerns on to the service mechanics. More