Hendrick Lexus Charlotte

expensive, but worth every penny, Adrian was great and the work was the best, all in all a very good experience the work was the best, all in all a very good experience More

Excellent Customer Service! ! Would highly suggest this organization for all your Lexus needs!! A++ Service ! Would highly suggest this organization for all your Lexus needs!! A++ Service More

Great customer service, Ms. Kovaly from the service team took really good care of my TX when I brought it in for a recall and a software update. Kovaly from the service team took really good care of my TX when I brought it in for a recall and a software update. More

I have been a 20+ year customer at Hendrick Lexus. This dealership consistently stands behind their work. I have aleays experienced impeccable customer service & eagerness to satisfy. I always leave t This dealership consistently stands behind their work. I have aleays experienced impeccable customer service & eagerness to satisfy. I always leave the service experience feeling like a valued customer. More

Great service experience at Hendrick Lexus, Marisa was great advisor and kept me informed along the process. great advisor and kept me informed along the process. More

Everyone we dealt with was quite professional and responsive. Clinton, our salesperson was fabulous; Rebecca, our tech person was also great; finally, Ivan, the finance person was very efficient. responsive. Clinton, our salesperson was fabulous; Rebecca, our tech person was also great; finally, Ivan, the finance person was very efficient. More

From the sales person Michelle, to Ralph in technology specialist who both gave luxury, professional, and very knowledgeable experience. The whole staff from the time I walk in to walk out the door was a specialist who both gave luxury, professional, and very knowledgeable experience. The whole staff from the time I walk in to walk out the door was a 5 star experience. They all truly make you feel like they not just there for a sale but for however they can helpful and supportive. More

Delightful interactions with Adrian Cruz-Cordeo at Hendrick Lexus in Charlotte. There was no charge for the service and they even washed my car! Thank you all. Hendrick Lexus in Charlotte. There was no charge for the service and they even washed my car! Thank you all. More

Excellent dealership to work with. Sales and support team are outstanding to work with. Kelvin Parsons is a fantastic sales consultant and made our purchase experience so rewarding Sales and support team are outstanding to work with. Kelvin Parsons is a fantastic sales consultant and made our purchase experience so rewarding. Technology Support from Camile Martinez and the technology team did a great job helping to orient us to our new RX 350 and all its features and functions. All prior experiences with the service department have been great with our prior vehicles from Hendrick Lexus Charlotte. More

Customer service oriented, communication at each stage of service, and follow up. I recommend highly. service, and follow up. I recommend highly. More