Hendrick Lexus Charlotte

Customer service oriented, communication at each stage of service, and follow up. I recommend highly. service, and follow up. I recommend highly. More

Ralph was wonderful big help with new car! Chris was fantastic speedy in and out ! Joe was so helpful too! Chris was fantastic speedy in and out ! Joe was so helpful too! More

Adrian Cruz-Cordero is a Service Manager at Hendricks Lexus Charlotte. He is extremely knowledgeable, professional, and engaging. Adrian takes his time explaining the process and ensures you are cared fo Lexus Charlotte. He is extremely knowledgeable, professional, and engaging. Adrian takes his time explaining the process and ensures you are cared for in a timely manner. After my initial visit I knew he was the one who would take care of our needs. Lexus has a history of hiring the best in the industry. Thank you Adrian for you outstanding customer care! More

Lexus always provides a first class professional experience. Attention to detail and courteous staff is a hallmark. experience. Attention to detail and courteous staff is a hallmark. More

The service department is great. Michael Mirek is very easy to work with and does a great job explaining any mechanical issues. Our car is taken care of in a timely manner. Thank you Michael Mirek is very easy to work with and does a great job explaining any mechanical issues. Our car is taken care of in a timely manner. Thank you Hendrick Lexus. More

Thank you Ralph Yerkes for your patience and kindness during our technology orientation. Ra[ph walked us through all of the tech features of our new car and answered every question we presented. By the during our technology orientation. Ra[ph walked us through all of the tech features of our new car and answered every question we presented. By the time we finished all of our personal preferences were customized and set and we felt like tech pros. Thank you for making it a great experience. More

Easy to schedule service, excellent customer service and wait times are reasonable. Lounge is extremely comfortable. wait times are reasonable. Lounge is extremely comfortable. More

We have purchased Lexus for my wife and I since my first RX 330 and her ES 330. We are treated with 100% respect and taken care of from start to finish. As long as we are driving cars we will be back! RX 330 and her ES 330. We are treated with 100% respect and taken care of from start to finish. As long as we are driving cars we will be back! More

Michael Mirek is professional, friendly and thorough. My overall experience because of Michael was excellent! My overall experience because of Michael was excellent! More

Always a great experience in service at Hendrick Lexus, Independence Blvd. Service rep, Michael Mirek, was helpful, professional and responsive. Independence Blvd. Service rep, Michael Mirek, was helpful, professional and responsive. More