Hendrick Lexus Charlotte

Michael Underwood has been my service contact for four or five RX 330 and 350's for years. He is consistently professional, knowledgeable, understanding of my requests, helpful and timely, going above and be five RX 330 and 350's for years. He is consistently professional, knowledgeable, understanding of my requests, helpful and timely, going above and beyond already high expectations. He, along with a consistently quality automobile, is the reason I return to Hendrick Lexus, despite the fact I lived over 100 miles from the dealership for 25 years! More

Michael Underwood has been my rep for the last several years and has done an awesome job. I can always count on his knowledge and expertise to lead me in the right direction. years and has done an awesome job. I can always count on his knowledge and expertise to lead me in the right direction. More

Mike Mirek has been my consultant for over 10 years. He is always pleasant and helpful. I especially appreciate that he go over the needed services and the costs upfront. He has always been very accommo He is always pleasant and helpful. I especially appreciate that he go over the needed services and the costs upfront. He has always been very accommodating. More

Michael Mirek is the main reason that I keep bringing my CRV to Hendrick Lexus for service. The service is good, and loaners are available if it's a big service. CRV to Hendrick Lexus for service. The service is good, and loaners are available if it's a big service. More

Clayton King always provides the exceptional service. He truly cares about YOU and the service he provides He truly cares about YOU and the service he provides More

Brian Dowless was extremely helpful, professional and kind while helping me with my 70,000 mile check up kind while helping me with my 70,000 mile check up More

Brian D. is always in an upbeat, cheerful mood, making the process a pleasant one regardless of the car, time of day, or issue that may be presented. Enjoy is always in an upbeat, cheerful mood, making the process a pleasant one regardless of the car, time of day, or issue that may be presented. Enjoy working with him and the personal touch he gives his customers More

Brian Dowless was hands down the best experience I’ve ever had at a service department of any kind especially being a woman , They’re usually intimidating!!! ever had at a service department of any kind especially being a woman , They’re usually intimidating!!! More

Brian Dowless is an excellent service rep He is very friendly and worked very hard to get my car serviced and back to me in a reasonable time. The dealership is a very nice place to "hang out" while wa friendly and worked very hard to get my car serviced and back to me in a reasonable time. The dealership is a very nice place to "hang out" while waiting on your car. More

I try to book service with Clayton King because he is always very pleasant and reviews the needed service and cost upfront. If anything is found that wasn’t covered he comes to me with recommendations an always very pleasant and reviews the needed service and cost upfront. If anything is found that wasn’t covered he comes to me with recommendations and gets approval for any additional work. He is great to work with. More