Hendrick Lexus Charlotte

My experience in taking my Lexus in for service was very pleasant. Michael Mirk was the technician I dealt with and he was very professional. I had very little wait time and dropping off my car or picking i pleasant. Michael Mirk was the technician I dealt with and he was very professional. I had very little wait time and dropping off my car or picking it up the next day. His follow up texts while my car was being serviced was informative. More

Exceptional customer service from Michael Mirek & the Hendrick Lexus Team! Thank you for always taking care of us!!! Hendrick Lexus Team! Thank you for always taking care of us!!! More

The sales and the service team here rock! I always bring my vehicle here for service and have a great experience ever time. Never have to wait long and I am always offered a loaner vehicle. I always bring my vehicle here for service and have a great experience ever time. Never have to wait long and I am always offered a loaner vehicle. I recently had my Lexus GX 460 lifted with an aftermarket suspension and other additional modifications. Brian and Grant talked with me through the entire process to make sure I had the right parts. They even showed my my vehicle when they were working on it. That was super cool. I highly recommend this dealership to everyone I know! More

Great service department. Highly recommend Hendrick Lexus on Independence Blvd. David Machold is very professional and helpful and answers all questions that I have. Highly recommend Hendrick Lexus on Independence Blvd. David Machold is very professional and helpful and answers all questions that I have. More

Thank you, Ralph Yerkes for being so helpful as my Technology Advisor! You are so knowledgeable and kind and I appreciated all the tips and tricks that you demonstrated and explained. I enjoyed meetin Technology Advisor! You are so knowledgeable and kind and I appreciated all the tips and tricks that you demonstrated and explained. I enjoyed meeting you and love my new car, even more so after time spent with you learning everything it offers! Thanks again! More

Love getting my RC serviced here. Dave Mchold does a fantastic job getting en in and out on time and having it ready to go when I come for pick up. Dave Mchold does a fantastic job getting en in and out on time and having it ready to go when I come for pick up. More

The dealer ship,is great - but it is made up of people. David Machold Was a big help and always has been David Machold Was a big help and always has been More

I purchased my car from Hendrick Lexus. They service my Lexus and my wife's Toyota Highlander. They are professional and never pushy. David.Machold, my service advisor, is very knowledgeabl They service my Lexus and my wife's Toyota Highlander. They are professional and never pushy. David.Machold, my service advisor, is very knowledgeable and able to answer any questions that I have had regarding our vehicles. More

Hendrick Lexus Charlotte has a fantastic team. Mike Underwood is always great to work with. Mike Underwood is always great to work with. More

Marisa Kovaly was my service advisor and she was great to work with. Prompt service and helped with all of my questions. work with. Prompt service and helped with all of my questions. More