Hendrick Lexus Charlotte

Brian Dowless was our consultant who helped us. He was very freindly and new all our problems and get it resolved quickly. Very happy with his service. He was very freindly and new all our problems and get it resolved quickly. Very happy with his service. More

Our service experience with Brian Dowless went very well, as usual. Brian goes the extra mile to arrange scheduling, availability of needed parts, and keeping us informed throughout the service process. He's as usual. Brian goes the extra mile to arrange scheduling, availability of needed parts, and keeping us informed throughout the service process. He's also very professional, knowledgeable of the Lexus brand, and personable. We work with Brian for all our service needs, and will continue to do so in the future. More

They have always done a great job in servicing my car. It is a pleasure doing business with Michael Mirek. He is very personalble and efficient. It is a pleasure doing business with Michael Mirek. He is very personalble and efficient. More

Michael Mirek was great to work with, good timing on dropping off /pickup, and the communication was great. dropping off /pickup, and the communication was great. More

I recently received service and Adrian Cruz-Cordero was a new service advisor that I worked with. He was friendly, took the time to show me the different features in my loaner car and was very knowledgeable. new service advisor that I worked with. He was friendly, took the time to show me the different features in my loaner car and was very knowledgeable. Having a sense of humor was an added bonus and it was appreciated! Don’t hesitate to request Adrian, you will not be disappointed. More

Mike Underwood has been my go to Service Agent for nearly 9 years. I trust Mike, and 2014 Lexus ES350 runs like a charm thanks to Mike’s recommendations and services. Bob Hill 9 years. I trust Mike, and 2014 Lexus ES350 runs like a charm thanks to Mike’s recommendations and services. Bob Hill More

As a new customer the service we received was top notch thanks to our personal service agent Dave Machold. He assured us that our used 2022 Lexus 350 was in excellent condition and road worthy. We are ve thanks to our personal service agent Dave Machold. He assured us that our used 2022 Lexus 350 was in excellent condition and road worthy. We are very pleased. More

Maria snow is a great to work with. Enjoyed the experience. Hendricks is a great place to buy cars. Thanks again. Enjoyed the experience. Hendricks is a great place to buy cars. Thanks again. More

Great service, did it in a timely manner,,,personalized, professional, very nice waiting room as well professional, very nice waiting room as well More

Dave Machold is great to work with. I’m always pleased with service and the staff is responsive. I’m always pleased with service and the staff is responsive. More