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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,678 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,678 reviews

September 16, 2025

Everything about this purchase was outst. Bruce and my tech person Aiden were very special. More

by decorator1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden Brundage: tech person, Bruce Fredette, Josh Mohr
Sep 20, 2025 -

Hendrick Lexus Charlotte responded

Decorator1111, we're glad to hear you enjoyed your visit.

September 15, 2025

I was in and out with a complete inspection service. Thanks for the service video. More

by Onenotebloke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 17, 2025 -

Hendrick Lexus Charlotte responded

Hi Onenotebloke, we are very happy to have provided you with such a positive experience!

September 11, 2025

It was excellent. We were treated very respectfully and they were very professional, hayden took care of us very well. More

by Agrawba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden weddle, BJ Muckelvene
Sep 16, 2025 -

Hendrick Lexus Charlotte responded

Hi Agrawba, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations!

September 11, 2025

I appreciate the service I get at Hendrick Lexus. Josh Mohr is my service representative and he always arranges for my car to be serviced at my convenience and the work is done quickly and correctly. More

by lib.cathcart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone helped me before Josh got there but I cannot remember his name. He couldn’t have been nicer and he helped get my car registered for service. , Josh Mohr
Sep 12, 2025 -

Hendrick Lexus Charlotte responded

Lib.cathcart, thank you for your kind words and this wonderful review! Thank you again for allowing us to serve you!

September 10, 2025

Sales answered our questions and provided required information for us to make an informed decision. More

by wpritch15
Recommend Dealer
Yes
Employees Worked With
Ricky Frederick
Sep 12, 2025 -

Hendrick Lexus Charlotte responded

Hi Wpritch15, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations!

September 10, 2025

The process was great from start to finish. Best experience I ever had buy a car More

by Walt McConnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Bridges
Sep 12, 2025 -

Hendrick Lexus Charlotte responded

Hello Walt Mcconnell, thank you; we appreciate your kind words. We appreciate you!

September 10, 2025

Amanda Rivera did an excellent job going over the technology features in my RX. John was a awesome sales person. More

by Angela N
Recommend Dealer
Yes
Employees Worked With
Ivan Blair
Sep 12, 2025 -

Hendrick Lexus Charlotte responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2025

My sales guy Dan McDermott was outstanding going above and beyond to make the whole new car experience a pleasure. Also Ralph Yerkes did great explaining all the different controls and buttons. I apprecia More

by Charles
Recommend Dealer
Yes
Employees Worked With
Dan McDermott
Sep 12, 2025 -

Hendrick Lexus Charlotte responded

We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2025

My vehicle was towed on for service. .. Service manager notified me of what was needed... Knowledgeable courteous... More

by shulerjoe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
Sep 12, 2025 -

Hendrick Lexus Charlotte responded

Thank you for allowing us to take care of your Lexus. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

September 08, 2025

Excellent customer service and buying experience. We worked with John and Ralph and could not have asked for better. We recommend them and Hendrick Lexus to anyone interested in buying a car. They More

by roej3791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Matthews, Ralph Yerkes
Sep 11, 2025 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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