Hendrick Lexus Charlotte

People there are very nice and professional, giving us a lot useful information and helping me choose a good car. lot useful information and helping me choose a good car. More

Courteous and friendly service always! Attention to detail is second to none! Thanks for always providing first class service! Attention to detail is second to none! Thanks for always providing first class service! More

Josh is very professional. I request him all the time. My repair bill was $1,000 but Josh explained all the issues and I was very satisfied. Great employee!!! I request him all the time. My repair bill was $1,000 but Josh explained all the issues and I was very satisfied. Great employee!!! More

Amazing customer service all the way around. Acknowledged when you immediately walk in the door. I would absolutely recommend this dealership. Acknowledged when you immediately walk in the door. I would absolutely recommend this dealership. More

Vanessa is very thorough and goes out of way to make the visit to the dealership stress free visit to the dealership stress free More

Michael Mirek, a Service Manager at Hendricks Lexus Charlotte took care of my 2023 Lexus GX460 when I brought it in for service. He made sure I’m informed of the status of my truck every step of the w Charlotte took care of my 2023 Lexus GX460 when I brought it in for service. He made sure I’m informed of the status of my truck every step of the way. He deserves five stars for excellent customer service. More

Our representative, Godfrey was very kind and professional . Looking forward to working with him again! professional . Looking forward to working with him again! More

Godfrey was extremely attentive, detailed and very helpful! He provided excellent service! Although he obviously has plenty of customers, he makes you feel like you’re his only customer! helpful! He provided excellent service! Although he obviously has plenty of customers, he makes you feel like you’re his only customer! More

michael mirek cares about his customers. I've been buying cars and servicing Lexus vehicles with Hendrick for 13 years, I've been buying cars and servicing Lexus vehicles with Hendrick for 13 years, More

Service was quick, the lounge was very comfortable with pretty good drinks/snacks. My service advisor Adrian was very attentive and communicative, which I always appreciate. 5-star service for sure! pretty good drinks/snacks. My service advisor Adrian was very attentive and communicative, which I always appreciate. 5-star service for sure! More