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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,206 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,206 reviews

June 16, 2025

Michael Mirek provides the best support I've ever had at a car dealership. He is exceptional. More

by amyburkett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 18, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2025

All in all, it was a wonderful experience, and I'm pleased with the car. More

by Reem y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamza Delic and Rebecca Brewton
Jun 18, 2025 -

Hendrick Lexus Charlotte responded

Reem Y, thank you so much for the positive review!

June 14, 2025

Wonderful support, accommodations, friendly atmosphere and team. If I had any complaints it would be the prices are a little high. More

by Technolust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Jun 17, 2025 -

Hendrick Lexus Charlotte responded

Technolust, we are so happy to read such nice things about our employees and amenities!

June 14, 2025

Shop was quite busy and I was one-of-many. Consultant Clayton King treated me as if I was the only client he was handling. He advised my 90,000 check would take a few hours but I agreed to wa More

by tony.nicastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
Jun 17, 2025 -

Hendrick Lexus Charlotte responded

Tony.nicastro, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate the opportunity to serve you for all things auto related. Thank you again for your trust and confidence and we look forward to seeing you again soon!

June 12, 2025

Rebecca and Carson were very knowledgeable. They were great going over the vehicle features. Thank you very much. Also thank you TJ (sales) and Paul (finance) for making the process easy. More

by Jthoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Rebecca Carson , Thomas Bridges
Jun 14, 2025 -

Hendrick Lexus Charlotte responded

Jthoz, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

June 10, 2025

Great service and service waiter was there to answer all my questions and was very helpful More

by joe.britt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly, Marija Snow
Jun 12, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did, Joe. We hope you have a great day!

June 10, 2025

It is ALWAYS a pleasant experience coming to Lexus. We have been servicing our various lexus vehicles for the last 20 years and have worked with several great service providers. Most recently have been More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
Jun 12, 2025 -

Hendrick Lexus Charlotte responded

We appreciate your loyalty over the years and are pleased to know that you had such a wonderful experience with Godfrey recently!

June 06, 2025

Service on our Lexus was outstanding, which is always the case when dealing with Marisa Kovlay. Marisa always stays in contact, and always delivers as promised. More

by Rick Mason
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marisa Kovlay
Jun 10, 2025 -

Hendrick Lexus Charlotte responded

Rick Mason, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

June 06, 2025

This dealership has been excellent and always accomodating to a very hectic work schedule. Marisa Kovaly has been a truly outstanding service provider! More

by Doc
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Jun 10, 2025 -

Hendrick Lexus Charlotte responded

Doc, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2025

Love this dealership! I keep coming back because they have amazing customer service and make positive service a priority. More

by Pattycapozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Jun 10, 2025 -

Hendrick Lexus Charlotte responded

Pattycapozzi, thank you so much for your high rating!

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