Hendrick Lexus Charlotte

Michael Mirek provides the best support I've ever had at a car dealership. He is exceptional. a car dealership. He is exceptional. More

All in all, it was a wonderful experience, and I'm pleased with the car. pleased with the car. More

Wonderful support, accommodations, friendly atmosphere and team. If I had any complaints it would be the prices are a little high. and team. If I had any complaints it would be the prices are a little high. More

Shop was quite busy and I was one-of-many. Consultant Clayton King treated me as if I was the only client he was handling. He advised my 90,000 check would take a few hours but I agreed to wa Consultant Clayton King treated me as if I was the only client he was handling. He advised my 90,000 check would take a few hours but I agreed to wait. Wow! Video from technician who inspected my car through to Clayton's advising me of recommended work was a level of unsurpassed attention. He apologized for the length of time... I reminded him that he had set-the-expectations and that was fine. The professionalism, speaking to me in understandable terms and a 'happy' personality made the experience very positive. Thank you Hendrick Lexus, Clayton King and technician who actually performed the work. Mine is a 2016 RX 350 and my next car will definitely be a Lexus... thanks to my overall experiences. More

Rebecca and Carson were very knowledgeable. They were great going over the vehicle features. Thank you very much. Also thank you TJ (sales) and Paul (finance) for making the process easy. They were great going over the vehicle features. Thank you very much. Also thank you TJ (sales) and Paul (finance) for making the process easy. More

Great service and service waiter was there to answer all my questions and was very helpful my questions and was very helpful More

It is ALWAYS a pleasant experience coming to Lexus. We have been servicing our various lexus vehicles for the last 20 years and have worked with several great service providers. Most recently have been We have been servicing our various lexus vehicles for the last 20 years and have worked with several great service providers. Most recently have been working with Godfrey who has been exceptional and always makes the experience 5 star and so convenient. More

Service on our Lexus was outstanding, which is always the case when dealing with Marisa Kovlay. Marisa always stays in contact, and always delivers as promised. case when dealing with Marisa Kovlay. Marisa always stays in contact, and always delivers as promised. More

This dealership has been excellent and always accomodating to a very hectic work schedule. Marisa Kovaly has been a truly outstanding service provider! accomodating to a very hectic work schedule. Marisa Kovaly has been a truly outstanding service provider! More

Love this dealership! I keep coming back because they have amazing customer service and make positive service a priority. I keep coming back because they have amazing customer service and make positive service a priority. More