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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,731 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,731 reviews

April 19, 2026

Vanessa is beyond amazing! The team did an outstanding job and very happy I had a loaner for the work that needed to be done! Keep up the great job! More

by iggdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Apr 22, 2026 -

Hendrick Lexus Charlotte responded

Iggdoc, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Vanessa. Thank you for being part of our Hendrick Lexus Charlotte family!

April 17, 2026

I stopped in Hendrick Lexus to get my tire pressure checked as I thought it was too high. Michael Mirek inspected the tires and found the to high in pressure. He sent the car to a tech who did a great More

by holofchak22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 20, 2026 -

Hendrick Lexus Charlotte responded

Holofchak22, thank you for taking the time to share about your service experience with Mike at Hendrick Lexus Charlotte. We are thrilled to hear that Mike provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

April 17, 2026

Godfrey was the excellence in customer satisfaction. I would recommend this dealership to anyone. Everyone was very welcoming. More

by Elroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
Apr 20, 2026 -

Hendrick Lexus Charlotte responded

Elroy, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Godfrey and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

April 16, 2026

Mr. Michael Mirek was/is exceptional, professional, personable in every way! Always ask for him when you need service! More

by etonako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 17, 2026 -

Hendrick Lexus Charlotte responded

Etonako, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Michael. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

April 16, 2026

Hendrick Lexus Charlotte provided exceptional service. Jesse Romero demonstrated remarkable adaptability, courtesy, confidence, and expertise. More

by Josephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Romero
Apr 17, 2026 -

Hendrick Lexus Charlotte responded

Josephine, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Jesse. Thank you for being part of our Hendrick Lexus Charlotte family!

April 16, 2026

Michael was excellent as always! !! Always a great experience with him. He knows his stuff!! More

by cmccotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 17, 2026 -

Hendrick Lexus Charlotte responded

Cmccotter, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Michael and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

April 15, 2026

The team is friendly, knowledgeable and always take care of me and my vehicle. I can depend on always getting professional help and guidance on my vehicle from Michael Mirek. More

by kathyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 17, 2026 -

Hendrick Lexus Charlotte responded

Kathyo, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Michael. Thank you for being part of our Hendrick Lexus Charlotte family!

April 15, 2026

Mike M is awesome! He goes beyond expectations and makes sure you feel valued as a customer. More

by Michele with one L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 17, 2026 -

Hendrick Lexus Charlotte responded

Michele, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Mike and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

April 14, 2026

When I had a flat tire on my car I was lost, petrified, scared but to no surprise Christian Ramirez was there to help my cry for help. He led me to Marisa, a great advisor who helped me use my tire package More

by Juan CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly, Christian Ramirez
Apr 16, 2026 -

Hendrick Lexus Charlotte responded

Juan, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Marisa and Christian and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

April 14, 2026

I always enjoy my service visits at Hendrick Lexus because I am confident that, whatever comes up, my Hendrick advisor can be relied upon to make the best decision for me. More

by Pat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen, Brandon Culpepper, Erin Gast, Marija Snow
Apr 16, 2026 -

Hendrick Lexus Charlotte responded

Pat, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about our team. Thank you for being part of our Hendrick Lexus Charlotte family!

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