Hendrick Lexus Charlotte

The people at the dealership are very professional. I take my car there for maintenance every time. Marisa Kovaly was my service adviser the last time around and she was very prompt and kept me informe I take my car there for maintenance every time. Marisa Kovaly was my service adviser the last time around and she was very prompt and kept me informed throughout the process. More

My advisor Cruz Cordero went above and beyond to make sure my car was safe, sure my car was safe, More

The dealership is very accommodating and very easy to work with. The facility is extremely clean and everyone is always very helpful. work with. The facility is extremely clean and everyone is always very helpful. More

Dave Machold is wonderful! I am on my 7th Lexus and I really like the dealership but Dave makes the service so easy and always communicates well! He treats his customers like I am on my 7th Lexus and I really like the dealership but Dave makes the service so easy and always communicates well! He treats his customers like family which is great! More

My service adviser Marisa Kovaly is absolutely the best. Knowledgeable, efficient and customer satisfaction focused. Knowledgeable, efficient and customer satisfaction focused. More

My service visit on 10/21 was awesome from the time I drove in until I drove away. The entire process was impressive and very expedient. Dave Machold was outstanding during my visit and I will try to w drove in until I drove away. The entire process was impressive and very expedient. Dave Machold was outstanding during my visit and I will try to work with him on any future visits. Charlotte Hendrick Lexus Service will be my go to maintenance provider for our ES350. More

Exceptional service, professional staff, especially Dave Machold and Service has always been so professional and knowledgeable. Makes the visit move smoothly and with great communication. Could not ask for Machold and Service has always been so professional and knowledgeable. Makes the visit move smoothly and with great communication. Could not ask for anything better. More

since the day I purchased my 2016 RX350 I have only used Hendrick Lexus on Independence for maintenance work. Additionally, I work with Service Consultant Dave Machold. I have no doubt of the quality or exp Hendrick Lexus on Independence for maintenance work. Additionally, I work with Service Consultant Dave Machold. I have no doubt of the quality or expertise of other consultants, but I enjoy not only Dave's expertise and ability to 'dummy-down' explanations... BUT, I also enjoy his personality and ability to laugh while engaging We own two 2016 RX350s and use Dave for both ... when he asks "which one" I respond "the gray (or blue) one". He shakes his head and laughs. More

Location is clean and great customer service. Dave Machold is always friendly, great customer service and helpful. Dave Machold is always friendly, great customer service and helpful. More

David Machold has been my Consultant in my last four visits. He has been thorough and most helpful. Not only do I appreciate his business like approach but I enjoy his sense of humor. visits. He has been thorough and most helpful. Not only do I appreciate his business like approach but I enjoy his sense of humor. More