Hendrick Lexus Charlotte

Brian Dowless and the entire team at Hendrick Lexus provided great service for my RX 350. Everything was explained upfront with no surprises. Service was completed faster than expected with no issues. provided great service for my RX 350. Everything was explained upfront with no surprises. Service was completed faster than expected with no issues. More

Brian Dowless always takes great care of all our auto needs! Excellent customer service!!! Thanks needs! Excellent customer service!!! Thanks More

Brian Dowless, as always, provided for us an excellent service experience on my recent visit to have our GX 460 serviced. He's the best. He and the entire service team, including service tech Anthony Dowl service experience on my recent visit to have our GX 460 serviced. He's the best. He and the entire service team, including service tech Anthony Dowless, always provide for an excellent service experience. Everyone there is knowledgeable, professional and personable. More

Micheal Merik was my service manger and he was excellent… The whole team did an outstanding job.. maintenance was very quick and efficient.. the dealership was neat and clean… great customer service five sta The whole team did an outstanding job.. maintenance was very quick and efficient.. the dealership was neat and clean… great customer service five star would have given more stars if I could. More

I had a great experience having my vehicle serviced. Mike Mirek, the service consultant was very helpful and professional. I feel thaat I am a valued customer when I have my vehicle services. Mike Mirek, the service consultant was very helpful and professional. I feel thaat I am a valued customer when I have my vehicle services. More

Michael Mirek has been my service advisor for many years now. He has always been very helpful, understanding and patient. As a woman and a widow it is difficult to trust anyone in the auto repair business now. He has always been very helpful, understanding and patient. As a woman and a widow it is difficult to trust anyone in the auto repair business but I do trust Michael implicitly. He always goes the extra mile. He is a huge asset to Hendrick Lexus. More

Very knowledgeable, friendly, and helpful staff. They were patient in dealing with an old man trying to learn the technology. There was no sense of sales pressure. A very pleasant experience. I actu They were patient in dealing with an old man trying to learn the technology. There was no sense of sales pressure. A very pleasant experience. I actually went there just for an oil change and drove away with a new car!! More

Big Thanks to Marisa Kovaly and Lexus to get my vehicle service on time and wash. She always make sure my vehicle is serviced with quality. service on time and wash. She always make sure my vehicle is serviced with quality. More

I had a great experience getting my car serviced. Marisa was my advisor and she was a great communicator! Marisa was my advisor and she was a great communicator! More

Marissa is an awesome advisor. She ensures I fully understand and the entire service team goes the extra mile to ensure my satisfaction!!! She ensures I fully understand and the entire service team goes the extra mile to ensure my satisfaction!!! More