Hendrick Lexus Charlotte

Brian Dowless was responsive and helpful throughout the process. Would recommend him and Hendrick Lexus. process. Would recommend him and Hendrick Lexus. More

Brian Dowless was my service rep. In addition to my oil change/tire rotation that I planned, he recommended wheel balancing which had not been done for 1 yr +. In addition, he recom In addition to my oil change/tire rotation that I planned, he recommended wheel balancing which had not been done for 1 yr +. In addition, he recommended 2 other service maintenance requirements. I will review and determine need for next service. Brian is a proactive and communicative rep. More

Paul tsiolkas was awesome to work with! He made the whole process painless. Can't wait to buy another Lexus.! He made the whole process painless. Can't wait to buy another Lexus.! More

Always very pleased with my visits there. Friendly staff Service and waiting areas well kept — clean. Friendly staff Service and waiting areas well kept — clean. More

Excellent service- thank you Mike Underwood-wonderful to work with- always attentive in every way - questions answered, listens carefully, very knowledgeable- I’m always Confident that the best is done fo work with- always attentive in every way - questions answered, listens carefully, very knowledgeable- I’m always Confident that the best is done for my situation. - That’s why I stay with them !!! Thank you to Mike !,,, More

Am pleased with the service of Hendrick Lexus and especially with Mike Underwood’s help and advice. especially with Mike Underwood’s help and advice. More

Mike Underwood at Hendrick Lexus is my “go to” service representative. Mike always does a great job explaining what needs to be done. He is courteous, professional and very knowledgeable. Mike Underwood a representative. Mike always does a great job explaining what needs to be done. He is courteous, professional and very knowledgeable. Mike Underwood always makes sure my car is properly serviced and maintained so I can continue driving it with complete confidence for years to come. If want reliable service, trust your car with Mike Underwood! More

Mike Underwood is great. He takes his time and explains everything to me. I would highly recommend him to anybody ! He takes his time and explains everything to me. I would highly recommend him to anybody ! More

Ive always received special attention when my car was serviced. The staff is friendly and eager to help you. serviced. The staff is friendly and eager to help you. More

I always have the Excellent service experience. Mike Underwood and everyone else is very professional! Mike Underwood and everyone else is very professional! More