
Hendrick Lexus Charlotte
Charlotte, NC
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Brian Dowless was my service rep. In addition to my oil change/tire rotation that I planned, he recommended wheel balancing which had not been done for 1 yr +. In addition, he recom In addition to my oil change/tire rotation that I planned, he recommended wheel balancing which had not been done for 1 yr +. In addition, he recommended 2 other service maintenance requirements. I will review and determine need for next service. Brian is a proactive and communicative rep. More
Excellent service- thank you Mike Underwood-wonderful to work with- always attentive in every way - questions answered, listens carefully, very knowledgeable- I’m always Confident that the best is done fo work with- always attentive in every way - questions answered, listens carefully, very knowledgeable- I’m always Confident that the best is done for my situation. - That’s why I stay with them !!! Thank you to Mike !,,, More
Mike Underwood at Hendrick Lexus is my “go to” service representative. Mike always does a great job explaining what needs to be done. He is courteous, professional and very knowledgeable. Mike Underwood a representative. Mike always does a great job explaining what needs to be done. He is courteous, professional and very knowledgeable. Mike Underwood always makes sure my car is properly serviced and maintained so I can continue driving it with complete confidence for years to come. If want reliable service, trust your car with Mike Underwood! More