Hendrick Lexus Charlotte

Excellent service- thank you Mike Underwood-wonderful to work with- always attentive in every way - questions answered, listens carefully, very knowledgeable- I’m always Confident that the best is done fo work with- always attentive in every way - questions answered, listens carefully, very knowledgeable- I’m always Confident that the best is done for my situation. - That’s why I stay with them !!! Thank you to Mike !,,, More

Am pleased with the service of Hendrick Lexus and especially with Mike Underwood’s help and advice. especially with Mike Underwood’s help and advice. More

Mike Underwood at Hendrick Lexus is my “go to” service representative. Mike always does a great job explaining what needs to be done. He is courteous, professional and very knowledgeable. Mike Underwood a representative. Mike always does a great job explaining what needs to be done. He is courteous, professional and very knowledgeable. Mike Underwood always makes sure my car is properly serviced and maintained so I can continue driving it with complete confidence for years to come. If want reliable service, trust your car with Mike Underwood! More

Mike Underwood is great. He takes his time and explains everything to me. I would highly recommend him to anybody ! He takes his time and explains everything to me. I would highly recommend him to anybody ! More

Ive always received special attention when my car was serviced. The staff is friendly and eager to help you. serviced. The staff is friendly and eager to help you. More

I always have the Excellent service experience. Mike Underwood and everyone else is very professional! Mike Underwood and everyone else is very professional! More

As always, I received fantastic, efficient service from Mike Underwood, who is one of the most courteous and thoughtful service consultants I’ve ever worked with anywhere! Hendrick Auto Group has not only Mike Underwood, who is one of the most courteous and thoughtful service consultants I’ve ever worked with anywhere! Hendrick Auto Group has not only received my business at the Lexus dealership, but to service my Audi at the Hendrick location as well, in great part due to Mike’s years of terrific service as my primary car care professional, and the great service I have received from Clayton King as well. I am always taken care of in a timely manner with concern for my priorities and concern for my budget as well. I consider Mike a friend after so many years of him looking out for my best interests, and know I can trust him because of the excellent professional character he has exhibited on every visit to the dealership. Thanks Mike!! More

Mike Underwood is hands down the best service consultant I’ve worked with at Lexus. I’ve worked with at Lexus. More

Great experience at Hendricks Lexus thanks to Brian Dowless. Anything that I need, he is just a text or phone call away. Very professional and helps me stay on top of maintenance. Dowless. Anything that I need, he is just a text or phone call away. Very professional and helps me stay on top of maintenance. More

Always the best service experience. I was fortunate to work with David Machold on my recent visit to Hendrick Lexus. Top Shelf Service! I was fortunate to work with David Machold on my recent visit to Hendrick Lexus. Top Shelf Service! More