Hendrick Lexus Charlotte

Hendrick Lexus Charlotte NC does fabulous service work; but my service provider, Marisa Kovaly, always makes sure my vehicle is serviced with high standards. but my service provider, Marisa Kovaly, always makes sure my vehicle is serviced with high standards. More

Big thanks to Brian Dowless and the team at Hendrick Lexus for being such a great help with my recent vehicle service. Brian went above and beyond to make sure that all of my concerns were accurately ad Lexus for being such a great help with my recent vehicle service. Brian went above and beyond to make sure that all of my concerns were accurately addressed and that I went home a satisfied customer. My service visit was an all around top-notch quality experience. Thanks again to the Hendrick Lexus crew. More

Thanks to Marija Snow my car was serviced without a long wait. She notified me promptly when everything was done to keep my car running smoothly. wait. She notified me promptly when everything was done to keep my car running smoothly. More

Excellent customer service has always been provided. First, from Erin Gast and now, from Dave Machold. First, from Erin Gast and now, from Dave Machold. More

Easy to make appointment on line. Brian Dowless took care of me. Provided video of what mechanics found, prices on recommended services, and had me on my way sooner than expected. Mel Brian Dowless took care of me. Provided video of what mechanics found, prices on recommended services, and had me on my way sooner than expected. Melissa (I think) got my new iphone linked up to car bluetooth. Car was cleaned inside and out. I will definitely request Brian for my next service. More

I absolutely can not say enough wonderful things about HENDRICK Lexus.. from Geron (our salesperson) to Ralph our Technology Trainer, we were treated above and beyond great!! HENDRICK Lexus.. from Geron (our salesperson) to Ralph our Technology Trainer, we were treated above and beyond great!! More

We always feel confident when bringing our car into the Lexus dealership, We are so pleased to have Mike Underwood as our advisor, explains in detail, very professional and at the same time very pleasa Lexus dealership, We are so pleased to have Mike Underwood as our advisor, explains in detail, very professional and at the same time very pleasant. Thank you to Mike Underwood. More

Took my Lexus in for service and a noise concern. This visit I had the pleasure of having Michael Underwood as my service advisor. He did fantastic and made sure I received my car back rather quickly This visit I had the pleasure of having Michael Underwood as my service advisor. He did fantastic and made sure I received my car back rather quickly. Great attitude and friendly. More

I accidentally scuffed the side of my mirror on my husband's RX. I took it to the dealership and decided to work with Adrian again (as I had some additional service questions). He was very kind and pa husband's RX. I took it to the dealership and decided to work with Adrian again (as I had some additional service questions). He was very kind and patient with my questions. I enjoyed my short visit to the dealership. I also like how they have complimentary snacks for when you have to wait. More

Mike Underwood is who I always choose to handle my service needs. He is straightforward, honest, and professional. service needs. He is straightforward, honest, and professional. More