Hendrick Lexus Charlotte

Marisa Lovoly was wonderful. She answered all my questions and worked to make the experience very satisfying. She answered all my questions and worked to make the experience very satisfying. More

Service was performed at my satisfaction with no issues or concerns. People are very professional and communicate properly or concerns. People are very professional and communicate properly More

Very efficient and professional in the purchase of our car. Gave us a great price with no pressure or haggling. Michele was great facilitating all the paperwork, Ralph did a wonderful job explaining all t car. Gave us a great price with no pressure or haggling. Michele was great facilitating all the paperwork, Ralph did a wonderful job explaining all the buttons and features of the car before we drove off the lot!!! And Donte great in wrapping up the deal and explaining the warrantees. Thanks!!! More

I’ve been coming here for years and my experience recently with Marija Snow was top tier. She was informative, knowledgeable and kind…the consummate professional! When I hit 100k miles it was a costl recently with Marija Snow was top tier. She was informative, knowledgeable and kind…the consummate professional! When I hit 100k miles it was a costly appointment as expected, but I was deftly guided through with thorough explanations and recommendations at every suggestion. Thank you again Marija! More

Adrian Cruz-Cordero was thoughtful and easy to work with. Couldn’t ask to be treated better. They took great care of my vehicle. Definitely recommend. Couldn’t ask to be treated better. They took great care of my vehicle. Definitely recommend. More

I've never had a bad or unpleasant experience with Lexus service. I usually do not ask for any one in particular, because they are all so good. On my most recent service, David Machold was my service consul service. I usually do not ask for any one in particular, because they are all so good. On my most recent service, David Machold was my service consultant. He is knowledgeable about all Lexus cars and he explained everything clearly about my car, and took care of the car promptly and efficiently. When making a service appointment, they always ask if you have a preferred service consultant to be assigned for your visit. I suggest you ask for David on your next visit. I certainly will. More

The service experience was great. The sales experience was the worst I have had in my 65 years of buying cars The sales experience was the worst I have had in my 65 years of buying cars More

I drive 3+ hours so that Marisa Kovaly takes care of my service needs. She was my Service Experience when I bought my first Lexus in Wilkes-Barre, PA. When I moved to Myrtle Beach and found out she had tr service needs. She was my Service Experience when I bought my first Lexus in Wilkes-Barre, PA. When I moved to Myrtle Beach and found out she had transferred to Hendrick, I knew she would continue to provide the same exceptional care for my car and keep me up-to-date on what I needed to keep it going. Marisa is THE BEST, and I appreciate all she does. More

As always, great and dependable service. My advisor, Adrian Cruz-Cordero was pleasant, well-informed and efficient. Easy in and out. Thanks Hendrick! My advisor, Adrian Cruz-Cordero was pleasant, well-informed and efficient. Easy in and out. Thanks Hendrick! More

My experience was very good at this dealership Dave M. kept me informed about every service that my car had to get. He made sure to get in touch with me when car was ready. He is a good service man and d kept me informed about every service that my car had to get. He made sure to get in touch with me when car was ready. He is a good service man and definitely knows his job. More