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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,110 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,110 reviews

September 24, 2024

As always, great and dependable service. My advisor, Adrian Cruz-Cordero was pleasant, well-informed and efficient. Easy in and out. Thanks Hendrick! More

by hildebrand.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

Hildebrand.scott, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charlotte!

September 24, 2024

My experience was very good at this dealership Dave M. kept me informed about every service that my car had to get. He made sure to get in touch with me when car was ready. He is a good service man and d More

by Angellong871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

We are so happy to read such a great review about Hendrick Lexus Charlotte!

September 24, 2024

I really enjoy getting my car serviced at Hendrick Lexus, and Dave Machold has always been a wonderful service advisor for me. Definitely recommend coming here! More

by maisymeakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

Thank you for the kind words Ms. Meakin. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

September 24, 2024

The organization present with the employees and their efforts to help their customers is incredible. Dave Machold is an outstanding example of the effort put in to satisfy the customer always. Wonderful More

by btrptmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 24, 2024

I have alway had a wonderful experience with Lexus. Dave Machold addressed my concerns and was able to work with me on a costly repair. Communication was great. I also appreciate the descriptive video More

by burnett1ie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

Burnett1ie, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Burnett1ie, thanks for taking the time to leave a review.

September 24, 2024

Dave Machold was my service advisor on a recent visit. He is very knowledgable and is always very courteous. It is a pleasure to deal with him. More

by W W Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

W W Roberts, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte!

September 24, 2024

Dave Machold gives great service and is very personable. He takes great care with my car. More

by MomHopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

Momhopkins, we're glad to hear you enjoyed your visit with Dave. Please reach out if you need anything additional!

September 24, 2024

Micheal Mirek was very easy to work with! He made the process seamless! Thank you so much! More

by Ruth Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

Ruth Russell, we are glad we could help! Have a great weekend!

September 23, 2024

Michael Mirek is a great service technician! ! He always keeps me in the loop during service appointments! More

by LynnieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Fredette, Michael Mirek
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

Lynnieb, it's experiences like yours that really keep us motivated!

September 23, 2024

Great service, even though small that time. I always request Michale Merik as my adviser. He is patient, and excellent explaining details to me. I trust him to be fair with me. Good guy. More

by rculp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 28, 2024 -

Hendrick Lexus Charlotte responded

Rculp2, thanks for your praise and kind comments about our team.

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