Hendrick Lexus Charlotte

Michael Mirek has been my service advisor for many years now. He has always been very helpful, understanding and patient. As a woman and a widow it is difficult to trust anyone in the auto repair business now. He has always been very helpful, understanding and patient. As a woman and a widow it is difficult to trust anyone in the auto repair business but I do trust Michael implicitly. He always goes the extra mile. He is a huge asset to Hendrick Lexus. More

Very knowledgeable, friendly, and helpful staff. They were patient in dealing with an old man trying to learn the technology. There was no sense of sales pressure. A very pleasant experience. I actu They were patient in dealing with an old man trying to learn the technology. There was no sense of sales pressure. A very pleasant experience. I actually went there just for an oil change and drove away with a new car!! More

Big Thanks to Marisa Kovaly and Lexus to get my vehicle service on time and wash. She always make sure my vehicle is serviced with quality. service on time and wash. She always make sure my vehicle is serviced with quality. More

I had a great experience getting my car serviced. Marisa was my advisor and she was a great communicator! Marisa was my advisor and she was a great communicator! More

Marissa is an awesome advisor. She ensures I fully understand and the entire service team goes the extra mile to ensure my satisfaction!!! She ensures I fully understand and the entire service team goes the extra mile to ensure my satisfaction!!! More

Good communication. Great service. Marisa Kovaly did a good job of following my problem and keeping me informed. Great service. Marisa Kovaly did a good job of following my problem and keeping me informed. More

I have always had a great experience working with my service advisor Mike Underwood and his team at this dealership. He is very knowledgeable and able to communicate effectively on the things that my ca service advisor Mike Underwood and his team at this dealership. He is very knowledgeable and able to communicate effectively on the things that my car needs addressing. He is very efficient and values your time. Extremely friendly and easy to work with. I highly recommend Mike and the Hendricks dealership team for all your car needs ! More

Big thanks to Brian Dowless and the team at Hendrick Lexus for being such a great help with my recent vehicle service. Brian went above and beyond to make sure that all of my concerns were accurately ad Lexus for being such a great help with my recent vehicle service. Brian went above and beyond to make sure that all of my concerns were accurately addressed and that I went home a satisfied customer. My service visit was an all around top-notch quality experience. Thanks again to the Hendrick Lexus crew. More

Hendrick Lexus Charlotte NC does fabulous service work; but my service provider, Marisa Kovaly, always makes sure my vehicle is serviced with high standards. but my service provider, Marisa Kovaly, always makes sure my vehicle is serviced with high standards. More

Thanks to Marija Snow my car was serviced without a long wait. She notified me promptly when everything was done to keep my car running smoothly. wait. She notified me promptly when everything was done to keep my car running smoothly. More