Hendrick Lexus Charlotte

I had a great experience getting my car serviced. Marisa was my advisor and she was a great communicator! Marisa was my advisor and she was a great communicator! More

Hendrick Lexus Charlotte NC does fabulous service work; but my service provider, Marisa Kovaly, always makes sure my vehicle is serviced with high standards. but my service provider, Marisa Kovaly, always makes sure my vehicle is serviced with high standards. More

Big thanks to Brian Dowless and the team at Hendrick Lexus for being such a great help with my recent vehicle service. Brian went above and beyond to make sure that all of my concerns were accurately ad Lexus for being such a great help with my recent vehicle service. Brian went above and beyond to make sure that all of my concerns were accurately addressed and that I went home a satisfied customer. My service visit was an all around top-notch quality experience. Thanks again to the Hendrick Lexus crew. More

Marissa is an awesome advisor. She ensures I fully understand and the entire service team goes the extra mile to ensure my satisfaction!!! She ensures I fully understand and the entire service team goes the extra mile to ensure my satisfaction!!! More

Good communication. Great service. Marisa Kovaly did a good job of following my problem and keeping me informed. Great service. Marisa Kovaly did a good job of following my problem and keeping me informed. More

I have always had a great experience working with my service advisor Mike Underwood and his team at this dealership. He is very knowledgeable and able to communicate effectively on the things that my ca service advisor Mike Underwood and his team at this dealership. He is very knowledgeable and able to communicate effectively on the things that my car needs addressing. He is very efficient and values your time. Extremely friendly and easy to work with. I highly recommend Mike and the Hendricks dealership team for all your car needs ! More

Thanks to Marija Snow my car was serviced without a long wait. She notified me promptly when everything was done to keep my car running smoothly. wait. She notified me promptly when everything was done to keep my car running smoothly. More

Easy to make appointment on line. Brian Dowless took care of me. Provided video of what mechanics found, prices on recommended services, and had me on my way sooner than expected. Mel Brian Dowless took care of me. Provided video of what mechanics found, prices on recommended services, and had me on my way sooner than expected. Melissa (I think) got my new iphone linked up to car bluetooth. Car was cleaned inside and out. I will definitely request Brian for my next service. More

Excellent customer service has always been provided. First, from Erin Gast and now, from Dave Machold. First, from Erin Gast and now, from Dave Machold. More

I absolutely can not say enough wonderful things about HENDRICK Lexus.. from Geron (our salesperson) to Ralph our Technology Trainer, we were treated above and beyond great!! HENDRICK Lexus.. from Geron (our salesperson) to Ralph our Technology Trainer, we were treated above and beyond great!! More