Hendrick Lexus Charlotte

I recently went in for regular maintenance on my TX 350, excellent experience. I was greeted promptly, and my car was returned quickly and current on all necessary upkeep. The entire staff was welcoming and excellent experience. I was greeted promptly, and my car was returned quickly and current on all necessary upkeep. The entire staff was welcoming and friendly. Godfrey Hernandez did a great job of keeping me.informed and getting me back on the road in a timely manner. More

Hendrick Lexus service dept always exceeds my expectations and more. They go above and beyond to please thier customers. expectations and more. They go above and beyond to please thier customers. More

Everything about this dealership is top notch. From Chris Frydry in Sales, to Jesse in Service, to the Technology Department, to Reception and the waiting area. From Chris Frydry in Sales, to Jesse in Service, to the Technology Department, to Reception and the waiting area. More

Outstanding service for my Lexus ES. Michale Mirek, the service advisor, is the best...he knows cars and always is helpful and pleasant with my visits and service requests. Great car, Michale Mirek, the service advisor, is the best...he knows cars and always is helpful and pleasant with my visits and service requests. Great car, Michael is great service. Tough to beat combo. More

Hendrick Lexus always provides an excelent service. Many thanks! Jeff and my technician TJ did a great job! Many thanks! Jeff and my technician TJ did a great job! More

From the time I arrived to when I left, all components of the service team performed helpfully and promptly, truly fulfilling what great service means. the service team performed helpfully and promptly, truly fulfilling what great service means. More

Took my car in for 30. 000 mile check up plus the back up camera stopped working. I was able to get a loaner and was in and out in a very short time once I dropped off my ca 000 mile check up plus the back up camera stopped working. I was able to get a loaner and was in and out in a very short time once I dropped off my car. Everything checked out but the camera is on national backorder. My service advisor Vanessa was great. She kept me informed of the progress that day and has also updated me on the ETA of a new camera. Love the care this dealership takes in caring for my vehicle More

Amanda and TJ were absolutely fantastic! This was truly the easiest car-buying experience I’ve ever had. The team was incredibly responsive and efficient throughout the entire process. I hon This was truly the easiest car-buying experience I’ve ever had. The team was incredibly responsive and efficient throughout the entire process. I honestly can’t say enough great things about them. A+ service and one million stars! More

I am continually pleased with the service I get on my 2012 Lexus ES 350. It is comforting to know that my vehicle is in good hands and that I will receive expert service with each appointment.Vanessa Har 2012 Lexus ES 350. It is comforting to know that my vehicle is in good hands and that I will receive expert service with each appointment.Vanessa Hardley has always been a pleasure to work with as my advisor and I was also very pleased with Felix Alvarez who provided the valet service from home to the service center and back home. More

The service provided and assistance of Ms Hartdley resulted in an outstanding and efficient experience. resulted in an outstanding and efficient experience. More