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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,842 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,842 reviews

June 10, 2026

Michael Mirek was great. Got us in and out while being so helpful on our Lexus lx More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 11, 2026 -

Hendrick Lexus Charlotte responded

Melissa, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Michael provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 10, 2026

Have been taking my Lexus 300h into Hendrick Lexus for its regular maintenance service for years and have always been impressed with their thoroughness and efficiency. The technicians are topknotch. Dave More

by dillonpaul23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Jun 11, 2026 -

Hendrick Lexus Charlotte responded

Dillonpaul23, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Dave provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 09, 2026

Hendricks Lexus provides top tier service in care and quality. And my service advisor Michael Mirek is outstanding, he ensures I receive the service I expect and goes above and beyond. I appreciate him! More

by Tarvia Canady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 10, 2026 -

Hendrick Lexus Charlotte responded

Tarvia, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Michael. Thank you for being part of our Hendrick Lexus Charlotte family!

June 09, 2026

I have and had a great experience and Marissa was very responsive while I was waiting at the dealership. More

by rbreeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly 5 stars
Jun 11, 2026 -

Hendrick Lexus Charlotte responded

Rbreeden, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Marisa and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

June 08, 2026

My first visit to Hendrick Lexus Charlotte for 70k service on my ‘20 ES 350. Things could not have gone any better, from Mike Underwood my service writer to all others I interacted with. Service compl More

by bobbyp2312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Jun 09, 2026 -

Hendrick Lexus Charlotte responded

Bobbyp2312, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Mike and our team. Thank you for being part of our Hendrick Lexus Charlotte family!

June 06, 2026

Really enjoyed working with Patrick. Such a nice young man. Also Rebecca did a great job explaining and showing us the electronic portion of the car. Everyone was so nice. More

by donniehopkins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 08, 2026 -

Hendrick Lexus Charlotte responded

Donnie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Patrick and Rebecca. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!

June 03, 2026

I have been working with this dealer for several years now while living in Matthews. They have treated me with kindness, and honesty. I actually trust them!! I have worked with Vanessa Hardly on a number More

by Tnskeasler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Jun 05, 2026 -

Hendrick Lexus Charlotte responded

Tnskeasler, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Vanessa and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

June 03, 2026

Hendrick Lexus does a great job of handling our service. Our service adviser, David Machold, is always courteous, professional, and fun to work with. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Jun 05, 2026 -

Hendrick Lexus Charlotte responded

DB, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Dave and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

June 03, 2026

Brian Dowless is always kind, courteous, and incredibly efficient. Very professional. The service department is very attentive and right on point in getting things done quickly and communicating any and al More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Jun 05, 2026 -

Hendrick Lexus Charlotte responded

Peter, thank you so much for your kind feedback! We’re thrilled to hear that Brian continues to provide such courteous, efficient, and professional service. It’s great to know our team’s communication and attention to detail, along with our comfortable waiting area, make each visit a positive experience at Hendrick Lexus Charlotte. We truly appreciate your trust and look forward to welcoming you back again soon!

June 02, 2026

Was an out of town customer for maybe the 3rd or 4th AND every time this dealership amazes me!! Mr. Michael Mirek made me feel like I';ve known him all my life!! Amazing Customer Service!! Thanks Michae More

by tim.garthaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 04, 2026 -

Hendrick Lexus Charlotte responded

Tim, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Michael. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

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