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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,797 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,797 reviews

August 13, 2025

I had the pleasure of working with Amanda Rivera, she was incredibly knowledgeable, patient, and truly went above and beyond to help get my app connected and running smoothly. More

by psmat13
Recommend Dealer
Yes
Employees Worked With
Geron Helling
Aug 15, 2025 -

Hendrick Lexus Charlotte responded

Psmat13, thanks for your praise and kind comments about our team.

August 13, 2025

My recent visit at the Lexus dealership on Independence Boulevard was great. I typically get a loaner, but I waited for the work to be completed and it was done so quickly and efficient, I was literally sh More

by dwill267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Mirek actually scheduled my service personally, since I had to reschedule., Michael Mirek
Aug 15, 2025 -

Hendrick Lexus Charlotte responded

Dwill267, we're so glad that we were able to go above and beyond your expectations!

August 13, 2025

Aiden was so patient and helpful. He helped set up my car and helped me understand all that was available. More

by Dbasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Aug 15, 2025 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 13, 2025

Micheal was awesome, he understood n worked with me, explained me all my options ... he was very professional ....he also kept the time frame he promised. More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 16, 2025 -

Hendrick Lexus Charlotte responded

Pj, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2025

Hendrick Lexus on Independence and Michael Mirek continue to perform!!! In particular, Micheal's attention to detail and "ownership" of the service experience far surpasses my expectations. More

by RCF Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Clayton King
Aug 16, 2025 -

Hendrick Lexus Charlotte responded

Hi Rcf Man, we are very happy to have provided you with such a positive experience!

August 13, 2025

The service department is very very good. Whenever I go, I always ask for Michael Merik. He is always very straightforward with us and always does his best to accommodate us. He explains what More

by Roberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 16, 2025 -

Hendrick Lexus Charlotte responded

Roberta, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte!

August 12, 2025

I am always pleased with the service I receive. Everyone who I come in contact with are always polite and always willing to help. Mr Clayton King is my favorite. He keeps me informed of everything More

by harris.cathy1979
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
Aug 13, 2025 -

Hendrick Lexus Charlotte responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and will gladly pass this along to Clayton and our team. We hope you have a great day!

August 12, 2025

Carson solve the problem right away. Great help and understanding thankful for help and understanding More

by Dolores.henn
Recommend Dealer
Yes
Employees Worked With
Carson Ramsey
Aug 13, 2025 -

Hendrick Lexus Charlotte responded

Hi Dolores.henn, thank you so much for your positive comments about Carson and the team here at Hendrick Lexus Charlotte!

August 12, 2025

Carson was great, very knowledgeable and helpful in navigating all of the technical features on my new car. More

by Jennyweilert52
Recommend Dealer
Yes
Employees Worked With
Carson Ramsey
Aug 13, 2025 -

Hendrick Lexus Charlotte responded

Jennyweilert52, we're happy to hear you had such a positive experience with Carson! If you should need any addition assistance, please don't hesitate to reach out to Carson or any member of our technology team. Until next time, take care!

August 12, 2025

Everything from start to finish could not have went any better. BJ was very professional and awesome to work with. More

by Wake_skins1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Muckelvene
Aug 12, 2025 -

Hendrick Lexus Charlotte responded

Wake_skins1, thanks for your praise and kind comments about our team. We appreciate your business and look forward to serving your again in the future!

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