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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,797 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,797 reviews

August 07, 2025

I have been coming here for years. I will never buy a car elsewhere and I trust them implicitly. More

by Stacylbadger74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood, Brandon Culpepper
Aug 09, 2025 -

Hendrick Lexus Charlotte responded

Stacylbadger74, we really appreciate your feedback! It has been our honor to serve you over the years and hope to continue for many more years!

August 06, 2025

Carson was so helpful. He answered all of questions and gave me an awesome refresher! More

by Elaine.gaither
Recommend Dealer
Yes
Employees Worked With
Carson Ramsey
Aug 07, 2025 -

Hendrick Lexus Charlotte responded

Thank you for choosing Hendrick Lexus. Please let Carson or any of our team know if you have further questions. Have a great weekend!

August 06, 2025

Carson is just who we needed. As new owners, we had struggled with basics such as accessing CarPlay for those other than the primary driver. Even locating the buttons to lower th More

by liliblack
Recommend Dealer
Yes
Employees Worked With
Carson Ramsey
Aug 07, 2025 -

Hendrick Lexus Charlotte responded

Hello Liliblack, thank you; we appreciate your feedback! Carson does a fine job and we are lucky to have him on our team! Please don't hesitate to reach out should you need anything at all!

August 05, 2025

Brian Dowless did an awesome job as usual. He is smart, attentive, and thorough. Always enjoy bringing my car in with him attending to it so carefully and thoughtfully. More

by Peter
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Aug 06, 2025 -

Hendrick Lexus Charlotte responded

Peter, we are so pleased you enjoyed your visit with Brian to Hendrick Lexus Charlotte!

August 05, 2025

Every one was very friendly and quick to respond. Did a great job of getting the things I needed in the special way I needed them. More

by nawilke17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden Brundage
Aug 06, 2025 -

Hendrick Lexus Charlotte responded

Hi Nawilke17, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could help you through some of the technical aspects of your new vehicle!

August 03, 2025

Came in for serice on my IS 300. Everything went very smoothly - Mike Mirek was terrific and highly professional in helping me maintain the operations for my vehicle. More

by Shelly1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Aug 04, 2025 -

Hendrick Lexus Charlotte responded

Shelly1949, we really appreciate your positive review!

August 02, 2025

Professional Knowledgeable Thorough Excellent communication Excellent follow up Excellent customer service Listened well Not high pressure Fair Honest Clean and well organized facility More

by seheadley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton 5 stars, Ivan Blair 5 stars, Michele Hanrahan
Aug 04, 2025 -

Hendrick Lexus Charlotte responded

Seheadley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte.

August 02, 2025

Dan and Carson were incredibly helpful, responsive and accommodating five stars all around, highly recommended. More

by jen.solomonson
Recommend Dealer
Yes
Employees Worked With
Carson Ramsey
Aug 04, 2025 -

Hendrick Lexus Charlotte responded

Hello Jen.solomonson, we appreciate you taking the time to leave us this feedback. Please let us know if you need anything.

August 02, 2025

Hendrick Lexus is a very good place to buy a car or take the vehicle in for service. Very accommodating in all my experiences with them. I’m very happy More

by Betsy
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris D
Aug 05, 2025 -

Hendrick Lexus Charlotte responded

Betsy, we're glad to hear you enjoyed your visit.

August 02, 2025

I have purchased 7 RX350s from Hendrix's since 2008. Service has always been outstanding! Clayton King and Thomas Bridges are simply a pleasure to work with. More

by robert.egiziano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
Aug 05, 2025 -

Hendrick Lexus Charlotte responded

Robert.egiziano, we are glad we could help! Thank you for your loyalty over the years. Please let us know if you need anything at all!

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