Hendrick Lexus Charlotte

We depend on Lexus, Charlotte for all our SUV needs! Brian Dowless takes great care in notifying us promptly when a required service is due. He is always friendly, courteous, and extremely pleasant each Brian Dowless takes great care in notifying us promptly when a required service is due. He is always friendly, courteous, and extremely pleasant each time we come in for service on our Lexus. We appreciate his efforts to always make our Lexus experience top notch! More

My whole experience was excellent. Adrian Cruz was very helpful and accommodating. He explained everything to me with kindness and respect. Adrian Cruz was very helpful and accommodating. He explained everything to me with kindness and respect. More

I absolutely enjoy going to this dealer. They are very professional and provide great customer service. Adrian Cordero was my service provider and he did a great job with updating and giving They are very professional and provide great customer service. Adrian Cordero was my service provider and he did a great job with updating and giving me information about what my vehicle needed. More

Great service ! Everyone especially our service advisor, Marisa Kovaly, was very attentive. Service was quick and didn’t try to add in additional items. Other tha Everyone especially our service advisor, Marisa Kovaly, was very attentive. Service was quick and didn’t try to add in additional items. Other than having to drive all the way up independence i don’t mind going there at all More

Adrian Cruz-Cordero was pleasant and helpful and kept me updated throughout the entire repair. Thank you updated throughout the entire repair. Thank you More

Awesome. .....awesome....awesome! Good experience....great customer service experience and assistance from staff....good job .....awesome....awesome! Good experience....great customer service experience and assistance from staff....good job More

Drove 3. 5 hours for this car. The dealership was outstanding and their personnel matched. My salesman Aaron Gordy did a wonderful job balancing on a really bu 5 hours for this car. The dealership was outstanding and their personnel matched. My salesman Aaron Gordy did a wonderful job balancing on a really busy day. Very good to us. The Technology Specialist Ralph Yerkes helped set the car up so well I was ready to roll right away. Overall a very good dealership experience, well worth the trip. More

Marisa Kovaly was very professional and easy to deal with. I would definitely recommend asking for her on your next visit to Hendrick Lexus. with. I would definitely recommend asking for her on your next visit to Hendrick Lexus. More

The service was outstanding from every aspect. I believe this was all orchestrated by Adrian, my service manager. He is very knowledgeable, professional and recognized the time and service impact I believe this was all orchestrated by Adrian, my service manager. He is very knowledgeable, professional and recognized the time and service impact to the customer. More

I had a few questions that I expressed to the service representative. Marisa was very helpful! representative. Marisa was very helpful! More